Process Coordinator

Webbeeglobal; Hinoba-an; On-site; PHP 480,000 - 640,000; Full time

Job summary

WebBee eSolutions private limited in the Philippines is seeking a dedicated Process Coordinator to ensure company processes are followed, deviations tracked, and non-compliance escalated. The role supports non-technical functions and requires strong attention to detail and professional communication.

You will work to verify SOPs, identify missed steps, follow up with teams, capture decisions and due dates, and share improvement observations with management.

Qualifications

• 2–3 years in process coordination, operations, PMO, or process compliance.
• Strong attention to detail and excellent follow-up.
• Professional, soft-spoken communication.
• Ability to identify deviations and escalate when needed.

Responsibilities

• Understand SOPs, checklists and agreed processes.
• Verify whether teams are following them.
• Identify missed steps and delays.
• Follow up with responsible team members.
• Identify where actual execution differs from agreed processes.
• Understand the reason for deviation.
• Escalate repeated or significant non-compliance to the Founders.
• Capture decisions, actions, owners and due dates.
• Review whether activities are being properly maintained.
• Identify missing or overdue updates.
• Follow up to maintain process discipline.
• Flag unclear ownership, unnecessary steps or recurring deviations.
• Share improvement observations with management.

Skills

Process Coordination

Operations

PMO

Process Compliance

Job description

WebBee eSolutions private limited | Full time

WebBee global, a leading eCommerce integration service provider is a dedicated and experienced team of software professionals offering collaborative solutions to business for performance enhancement and smart automation of their process. The rich integration and automation at the core of its expertise WebBee business solutions are an array of activities including EDI, extensions, ERP consultation & strategy, process integrations and others.

Ensure defined company processesare actually followed, deviations are identified, meeting actions are trackedand repeated non-compliance is escalated.

The role will primarily supportnon-technical functions including:

• UnderstandSOPs, checklists and agreed processes.
• Verifywhether teams are following them.
• Identifymissed steps and delays.
• Followup with responsible team members.
• Identifywhere actual execution differs from agreed processes.
• Understandthe reason for deviation.
• Escalaterepeated or significant non-compliance to the Founders.
• Capturedecisions, actions, owners and due dates.
• Reviewwhether activities are being properly maintained.
• Identifymissing or overdue updates.
• Followup to maintain process discipline.
• Flagunclear ownership, unnecessary steps or recurring deviations.
• Shareimprovement observations with management.
• 2–3years Process Coordination / Operations / PMO / Process Compliance experience.
• Strongattention to detail.
• Excellentfollow-up.
• Professional,soft-spoken communication.

People-friendly and soft-spoken,but with a strong eye for deviations and enough persistence to ensure actionsare corrected or escalated.