Process & Controls Officer

Philcement Corporation; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Philcement Corporation is seeking a process improvement lead to review and enhance business processes, develop SOPs, and map workflows to boost efficiency. The role requires 2+ years in process improvement and 3+ years of supervisory experience, with strong leadership and stakeholder management skills.

The candidate will map processes in Visio, identify gaps, ensure compliance, and coordinate with multiple departments to drive change and deliver critical initiatives.

Qualifications

• Bachelor's degree in Business or related discipline.
• 2+ years of experience in process improvement.
• Minimum of 3 years of supervisory experience.
• Proficient in Microsoft Visio for process mapping and documentation.

Responsibilities

• Review, analyze, and improve existing business processes to enhance efficiency and effectiveness.
• Develop, document, and update SOPs, process maps, and workflows.
• Identify process gaps, risks, and control weaknesses, and recommend practical solutions.
• Monitor compliance with established policies, procedures, and internal controls.
• Collaborate with different departments to streamline operations and implement process improvements.
• Lead and support process improvement initiatives and change management activities.
• Prepare reports, process documentation, and presentations for management.
• Supervise and guide team members to ensure timely completion of assigned projects and deliverables.

Skills

Leadership

Stakeholder management

Analytical thinking

Change management

Communication

Attention to detail

Cross-functional collaboration

Education

Bachelor's degree in Business or related

Tools

Microsoft Visio

Job description

Key Responsibilities

• Review, analyze, and improve existing business processes to enhance efficiency and effectiveness.

• Develop, document, and update standard operating procedures (SOPs), process maps, and workflows.

• Identify process gaps, risks, and control weaknesses, and recommend practical solutions.

• Monitor compliance with established policies, procedures, and internal controls.

• Collaborate with different departments to streamline operations and implement process improvements.

• Lead and support process improvement initiatives and change management activities.

• Prepare reports, process documentation, and presentations for management.

• Supervise and guide team members to ensure timely completion of assigned projects and deliverables.
  

Qualifications

Education

• Bachelor's degree in Business or any related discipline.

Experience

• At least 2 years of experience in process improvement.

• Minimum of 3 years of supervisory experience.

• Proficient in Microsoft Visio for process mapping and documentation.

Skills & Competencies

• Self-motivated with strong leadership capabilities.

• Able to influence and drive organizational change.

• Strong analytical and problem-solving skills.

• Knowledge of business transaction cycles and back-office support processes.

• Excellent communication and stakeholder management skills.

• Strong organizational skills with attention to detail.

• Ability to work collaboratively across different departments.

Employment Details

• Work Set-up: On-site

• Work Location: Rockwell, Makati City