Process Associate, GBS Finance Operations ( Accounts Receivable)

APL Logistics Ltd; Pasig; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Medical coverage

Dental

Job summary

APL Logistics Ltd. in the Philippines is seeking a Process Associate for GBS Finance Operations (Accounts Receivable) to support billing accuracy and timely financial entries. The role requires handling billings, invoicing, credit memos, and system data extraction while meeting SLAs and KPIs.

Fresh graduates are welcome; 0-1 year in Finance/AR is preferred. Strong Excel/Access skills, English fluency, and the ability to work under pressure are important. Night shifts may be required.

Qualifications

• Diploma or higher in Business/Finance/Accounting or equivalent.
• 0-1 year in Finance/Accounts Receivable; fresh grads welcome.
• Strong analytical and accounting knowledge; logistics exposure helpful.
• Fluent in English; good communication and negotiation skills.
• Proficient with Excel, Access and data querying.

Responsibilities

• Ensure accurate and complete customized billings within SLAs.
• Ensure timely, accurate accounting entries in the system.
• Update cheque numbers and amounts in GFF; release cargo within 4 hours (urgent 2 hours).
• Monitor freight cashier emails; clear daily.
• Settle billing disputes promptly to avoid delays.
• Create/void invoices and upload credits/memos as required.
• Void invoices on origin/collector requests.
• Extract information from systems and deliver to stakeholders.
• Respond to emails the same day; provide prompt resolution.
• Back up team member and team leader as needed; update DPM on IFS.
• Meet SLAs and KPIs; escalate unresolved issues timely.
• Train new staff and assist with ad hoc tasks.

Skills

Analytical skills

Accounting knowledge

English fluency

Communication

Negotiation

Attention to detail

Night shift availability

Education

Diploma/Post Graduate Diploma/Professional Degree in Business Administration/Management/Finance/Accounting

Tools

Excel

Access

Database querying

Job description

Process Associate, GBS Finance Operations ( Accounts Receivable)

Responsible for assisting the team to ensure that operations and tasks run smoothly with no issues and billing are done accurately and effectively.

Job Responsibilities

Ensures accurate and completeness of customized statement billings to customers within the SLAs’

Ensures timeliness and accuracy of accounting entries input to system

Ensures no delay in cargo release by updating cheque number and amount in GFF system in an accurate and timely manner. Performs GFF cargo release in a timely manner by updating release order, cheque number and amount in GFF against HBL (House Bill) within 4 hours and a strict 2 hours for urgent case

Monitors and responses to Freight Cashier and functional mailbox emails are promptly cleared daily

Settles billing disputes in a timely manner to avoid collection being delayed

Creates and completes credit memo, invoice voiding and invoice upload

Performs voiding of invoices as and when receives request from origins/collectors/other stakeholders

Responsible to extract necessary information from the systems and be able to deliver the information to the stakeholders upon their request

Monitors and ensures emails are being replied within the same day and being resolved promptly

Responsible to back up the fellow team member in their absence

Responsible to back up the team leader in their absence especially on voiding and reporting

Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved

Ensures issues not resolved are escalated to supervisor on a timely basis

Trains new staff onboard on job task and to work with team leader to update the DPM on IFS,application and assists any ad hoc task whenever needed (as required)

Qualifications

Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.

0-1 year related experience in Finance and Accounts Receivables. FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY.

Possesses strong analytical skills and accounting knowledge. Shipping / Logistics knowledge

Can speak/write fluently in English

Strong working knowledge of Excel, Access, Database querying

Possesses strong communication and negotiation skills

Ability to work under pressure and tight deadline

Good attention to details & analytical mindset

Flexibility to able to work night shift

Perks and benefits

Medical Dental Rice Allowanc

Our organizational culture comprises four core elements:

Building Sustained Relationship - Focus on customers. Involve & engage our people.

Developing thought Leadership - Embrace change. Innovate and Learn

Providing Operational Excellence - Execute. Empower. Deliver

Nurturing Entrepreneurship - Focus on the solution. Adapt. Persevere.

We have a long and distinguished history as an innovator in logistics and technology solutions. Among the many 'industry firsts' introduced by APL Logistics and its companies are:

• The double-stack train concept
• Guaranteed, day-definite Full Container Load (FCL) and Less than Container Load (LCL) services
• ShipmentOptimizerTM - the industry's most advanced multi-modal shipment planning tool

APL Logistics has extensive experience operating within the following key industry sectors:

• Consumer Packaged Goods
• Industrial

APL Logistics at a Glance

Global logistics specialist in Automotive, and Retail verticals

Revenues of USD $1.8B and over 6,000 employees

Acquired by Kintetsu World Express (KWE) in May 2015

Headquarters in Singapore and is a standalone business unit within KWE

Our organizational culture comprises four core elements:

Building Sustained Relationship - Focus on customers. Involve & engage our people.

Developing thought Leadership - Embrace change. Innovate and Learn

Providing Operational Excellence - Execute. Empower. Deliver

Nurturing Entrepreneurship - Focus on the solution. Adapt. Persevere.

We have a long and distinguished history as an innovator in logistics and technology solutions. Among the many 'industry firsts' introduced by APL Logistics and its companies are:

• The double-stack train concept
• Guaranteed, day-definite Full Container Load (FCL) and Less than Container Load (LCL) services
• ShipmentOptimizerTM - the industry's most advanced multi-modal shipment planning tool

APL Logistics has extensive experience operating within the following key industry sectors:

• Consumer Packaged Goods
• Industrial

Logistics, Freight & Delivery Services 11-50 employees