Process and Documentation Coordinator

Bicc; Iloilo City, Hinoba-an; On-site; PHP 360,000 - 420,000; Full time

Job summary

Bicc’s Administration department in Iloilo City seeks a Process and Documentation Coordinator on a fixed-duration contract to document workflows and produce SOPs.

You will run process interviews, consolidate references, draft SOPs, create flowcharts in Visio, and manage SharePoint with versions and approvals.

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Administration, or a related field.
• 2–4 years experience in process documentation, documentation coordinator work, quality support, or operations support.
• Strong writing and editing skills for SOP writing and clear internal process documentation.
• Proficient in MS Office tools (Word/Excel/PowerPoint).
• Comfortable using SharePoint libraries for document management and controlled filing.
• Experience with Visio or any process mapping tool for flowchart creation.

Responsibilities

• Document current workflows through process interviews and sessions.
• Consolidate scattered documents into a controlled master set.
• Draft SOPs and work instructions with clear steps, inputs, outputs, and records.
• Create process maps/flowcharts using Visio aligned to SOPs.
• Maintain SharePoint structure, permissions, and naming conventions.
• Coordinate reviews, track comments, apply revisions, and prepare final versions for approval.
• Manage revision history, effective dates, and archiving of obsolete files.
• Create quick reference guides and training notes for rollout and onboarding.
• Track documentation progress and report to leadership.

Skills

Clear writing

Organized

MS Office

SharePoint

Visio

Stakeholder coordination

Education

Bachelor’s degree in Industrial Engineering, Business Administration, or related

Tools

Visio

SharePoint

Job description

Department:
Administration

Position Type:
Fixed Duration Contract

This Process and Documentation Coordinator role supports a construction company in Iloilo by documenting how work is performed and turning it into standardized SOP documentation that teams can follow consistently. You will conduct process interviews with department owners, consolidate existing references, create process mapping outputs (flowcharts and step guides), and maintain SharePoint document control with proper versioning, approvals, and retrieval readiness. This is a full-time contract role suited for someone who can write clearly, organize information, and coordinate review cycles across multiple teams in a project-based environment.

Core Responsibilities

Conduct process interviews and documentation sessions to capture current workflows and responsibilities

Consolidate scattered documents, forms, and templates into a controlled master set

Draft SOPs and work instructions with clear steps, roles, inputs, outputs, and required records

Create process mapping flowcharts using Visio or equivalent tools aligned to approved SOPs

Maintain SharePoint documentation repository structure, permissions, and naming conventions

Coordinate document reviews, track comments, apply revisions, and prepare final versions for approval

Manage document control practices including revision history, effective dates, and archiving of obsolete files

Create quick reference guides and simple training notes to support rollout and onboarding

Track a documentation register and provide progress reporting to leadership

Qualifications

Bachelor’s degree in Industrial Engineering, Business Administration, or a related field

2–4 years experience in process documentation, documentation coordinator work, quality support, or operations support

Strong writing and editing skills for SOP writing and clear internal process documentation

Proficient in MS Office tools (Word/Excel/PowerPoint)

Comfortable using SharePoint libraries for document management and controlled filing

Experience with Visio or any process mapping tool for flowchart creation

Able to coordinate stakeholders, manage deadlines, and maintain consistent documentation quality