Proactive Home Care Scheduler & Caregiver Coordinator

The Boss System; Philippines; Remote; PHP 250,000 - 450,000; Full time

Job summary

The Boss System in the Philippines is seeking an Office & Scheduling Coordinator to support a US-based home care agency. The role demands highly organized, proactive, and detail-oriented individuals capable of managing caregiver scheduling, recruitment, and client communication.

You will coordinate caregiver assignments, onboarding, payroll-related tasks, and maintain accurate records in scheduling systems, while delivering compassionate, professional service during US business hours.

Qualifications

• Previous experience in scheduling, staffing coordination, recruitment, office administration, or customer service.
• Excellent English verbal and written communication skills.
• Strong organizational, multitasking, and problem-solving abilities.
• Proficiency in Microsoft Office and other administrative tools.
• Ability to handle urgent scheduling concerns and work independently.
• High attention to detail, professionalism, and confidentiality.
• Willingness to work during US business hours.

Responsibilities

• Caregiver Scheduling & Coordination: Manage and maintain caregiver schedules using scheduling platforms, coordinate assignments, and communicate updates to caregivers, clients, and families.
• Caregiver Recruitment & Onboarding: Assist with sourcing, screening, interview scheduling, onboarding, and maintaining employee records.
• Client Services & Communication: Handle inquiries, assist with client intake, provide service coordination updates, and document concerns for management.
• Office Administration & Operational Support: Maintain client and caregiver records, update care plans, assist with payroll and administrative reporting, ensure compliance and handle follow-ups.

Skills

Scheduling

Staffing coordination

Recruitment

Office administration

Customer service

English communication

Multitasking

Attention to detail

US business hours

Microsoft Office

Tools

SwyftOps

WellSky

AxisCare

Aaniie

AlayaCare

Job description

The Boss System in the Philippines is seeking an Office & Scheduling Coordinator to support a US-based home care agency. The role demands highly organized, proactive, and detail-oriented individuals capable of managing caregiver scheduling, recruitment, and client communication.

You will coordinate caregiver assignments, onboarding, payroll-related tasks, and maintain accurate records in scheduling systems, while delivering compassionate, professional service during US business hours.