PRIORITY – Instructional Design Specialist (Uber | WFH)

Gratitude Philippines; Manila; Remote; PHP 609,000 - 730,000; Full time

Job summary

Teleperformance Philippines is seeking an instructional designer to develop training curricula for the workforce. You will analyze learning needs, partner with SMEs and management, and coordinate skills assessments to ensure content is timely and aligned with business goals.

The role requires expertise in Articulate Storyline and Rise, ability to create storyboards and end-to-end content, and a portfolio. A portfolio is a must, and experience with graphic tools (Photoshop/Illustrator) is a plus.

Qualifications

• At least 1–2 years of relevant experience.
• Proficient/advanced in Articulate Storyline (able to handle complex builds).
• Can do a high level of design using Articulate Rise.
• Can create storyboards and manage end-to-end content development.
• Able to independently develop training content from start to finish, whether it be videos or e-learnings.
• Portfolio required.
• Knowledge of Synthesia is a plus.
• Must be knowledgeable in e-learning development.
• Graphic design experience (Adobe Photoshop, Illustrator, Premiere, or After Effects or other related tools).
• Background with Content Writing Skills

Responsibilities

• Analyze employee learning needs and partner with SMEs and business management to provide input for course content.
• Plan and coordinate skills assessments and training.
• Provide instruction and guidance to trainers; may facilitate training during introduction of new courses.
• Develop and monitor metrics for evaluating training and development effectiveness; may include design of computer-based training programs.
• Ensure work complies with professional discipline and meets time, cost, and quality requirements.

Skills

Articulate Storyline

Articulate Rise

Storyboarding

Content development

E-learning development

Graphic design

Adobe Photoshop

Illustrator

Premiere

After Effects

Content writing

Synthesia

Tools

Synthesia

Adobe Photoshop

Illustrator

Premiere

After Effects

Job description

Salary: 60k

Work set up: Work from home

Location: EDSA Greenfield

Shift Schedule: GY

Former employee of Teleperformance – not eligible for rehire, either directly or through a third party

Job description

• Analyzing employee learning needs and partnering with subject matter experts and business management to provide input for course content
• Planning and coordinating skills assessments and training
• Providing instruction and guidance to trainers; may facilitate training during the introduction of new courses
• Developing and monitoring metrics for evaluating training and development effectiveness May include the design of computer-based training programs. May select and/or oversee vendors to develop training content or conduct training.
• Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline.

Development Instructional Design work focuses on developing training curriculum and materials for the general workforce and targeted functional/technical areas including:

• Analyzing employee learning needs and partnering with subject matter experts and business management to provide input for course content
• Planning and coordinating skills assessments and training
• Providing instruction and guidance to trainers; may facilitate training during introduction of new courses
• Developing and monitoring metrics for evaluating training and development effectiveness May include the design of computer-based training programs. May select and/or oversee vendors to develop training content or conduct training.
• Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline.

Non-negotiable Requirements

• At least 1–2 years of relevant experience
• Proficient/advanced in Articulate Storyline (able to handle complex builds)
• Can do a high level of design using Articulate Rise
• Can create storyboards and manage end-to-end content development
• Able to independently develop training content from start to finish, whether it be videos or e-learnings.
• Portfolio required:
• Knowledge of Synthesia is a plus
• Must be knowledgeable in e-learning development
• Graphic design experience (Adobe Photoshop, Illustrator, Premiere, or After Effects or other related tools)
• Background with Content Writing Skills

Note: Portfolio link is mandatory. Profiles submitted without a portfolio link will not be reviewed, as per Teleperformance’s instruction.