Principal Engineer - Cloud Architecture, AI-Driven Operations & SaaS Platform Engineering

NetApp, Inc.; Hinoba-an; Hybrid; PHP 2,500,000 - 6,000,000; Full time

Job summary

NetApp is seeking an experienced Principal Engineer to provide technical leadership for the NetApp Console SaaS platform, owning cloud architecture, reliability, observability, FinOps, and AI-driven operations.

You will define the long-term platform strategy and guide architectural decisions while partnering with Engineering, Product, SRE, Cloud Operations, and leadership teams to build scalable, secure, resilient cloud services.

Qualifications

• BS/MS in Computer Science, Engineering, or related field.
• 15+ years of software engineering, cloud architecture, or SRE experience.
• Proven leadership in large-scale cloud platforms.
• Experience with cloud cost optimization and FinOps.
• Familiarity with monitoring tools (Dynatrace, Grafana, ELK, OpenTelemetry).

Responsibilities

• Define the technical architecture and roadmap for NetApp Console SaaS.
• Lead the design of cloud-native services that are scalable, secure, highly available, and resilient.
• Own platform reliability, scalability, performance, and operational readiness.
• Define and manage SLIs, SLOs, SLAs, error budgets, and operational KPIs.
• Drive adoption of AI Agents and AIOps solutions for DevOps, SRE, incident response, root cause analysis, and remediation.
• Promote self-healing infrastructure, predictive operational models, and automation to improve efficiency and reliability.
• Lead observability strategy across applications, infrastructure, and customer-facing services.
• Establish best practices for monitoring, alerting, incident management, and operational analytics using platforms such as Dynatrace, Grafana, ELK Stack, and OpenTelemetry.
• Own cloud capacity planning, forecasting, utilization, and cost optimization strategies.
• Provide visibility into cloud spend, growth trends, governance gaps, and optimization opportunities.

Skills

Cloud architecture

Observability

SRE practices

AI & AIOps

Cost optimization

Education

BS/MS in Computer Science, Engineering, or related field

Tools

Dynatrace

Grafana

ELK Stack

OpenTelemetry

Job description

Job Summary

NetApp is seeking an experienced Principal Engineer to provide technical leadership for the NetApp Console SaaS platform, with ownership across cloud architecture, reliability, observability, FinOps, and AI-driven operations.

This role will define the long-term platform strategy, guide architectural decisions, and partner with Engineering, Product, SRE, Cloud Operations, and leadership teams to build scalable, secure, resilient, and cost-efficient cloud services

Job Requirements

Key Responsibilities

• Define the technical architecture and roadmap for NetApp Console SaaS.
• Lead the design of cloud-native services that are scalable, secure, highly available, and resilient.
• Own platform reliability, scalability, performance, and operational readiness.
• Define and manage SLIs, SLOs, SLAs, error budgets, and operational KPIs.
• Drive adoption of AI Agents and AIOps solutions for DevOps, SRE, incident response, root cause analysis, and remediation.
• Promote self-healing infrastructure, predictive operational models, and automation to improve efficiency and reliability.
• Lead observability strategy across applications, infrastructure, and customer-facing services.
• Establish best practices for monitoring, alerting, incident management, and operational analytics using platforms such as Dynatrace, Grafana, ELK Stack, and OpenTelemetry.
• Own cloud capacity planning, forecasting, utilization, and cost optimization strategies.
• Provide visibility into cloud spend, growth trends, governance gaps, and optimization opportunities.

Education

• BS/MS in Computer Science, Engineering, or related field.
• 15+ years of experience in software engineering, cloud architecture, platform engineering, SRE, or cloud operations.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.