Principal AI Solutions Architect — Enterprise Copilot Leader

iSupport Worldwide; Pasig; On-site; PHP 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Weekly fitness activity

Upskilling academy

Modern facilities

Job summary

iSupport Worldwide is seeking an experienced AI/Cloud Architect to lead enterprise Copilot Studio agent programs. You will translate business needs into agent designs, own roadmaps and guide production rollouts in Microsoft Teams and Microsoft 365.

The role requires deep expertise in AI, solution architecture, and governance, with a focus on grounded AI, metrics and enterprise integration across SharePoint and the Power Platform. Based in Metro Manila.

Qualifications

• Seven to ten+ years in software development, architecture or enterprise development.
• 2–3 years building AI agents or copilots, preferably with Copilot Studio or Power Virtual Agents.
• Strong AI-native working style with AI tools in daily workflow.
• Experience designing end-to-end AI solutions and governance models.
• Excellent client-facing consulting and proposal-writing skills.
• Ability to scope pilots, estimate effort and manage delivery.

Responsibilities

• Own product lead role for enterprise Copilot Studio agents and roadmap.
• Design AI solutions across Copilot Studio, Azure AI services, Power Platform.
• Create grounded, retrieval-augmented agent architectures and orchestration.
• Lead client discovery and write client-friendly proposals.
• Scope pilots, craft delivery plans and manage changes.
• Provide technical leadership and enforce standards and reviews.
• Establish ALM governance, security and deployment practices.
• Define agent development pathways across platforms and tools.
• Lead citizen developer enablement and learning programs.
• Partner with stakeholders to drive adoption and measure impact.
• Monitor usage and produce insights for continuous improvement.
• Collaborate with architects, data teams and security for delivery.

Skills

AI architecture

Leadership

Client discovery

Solution design

Grounded AI

Governance

Tools

Microsoft Copilot Studio

Azure AI services

Power Platform

SharePoint

Microsoft 365

Job description

iSupport Worldwide is seeking an experienced AI/Cloud Architect to lead enterprise Copilot Studio agent programs. You will translate business needs into agent designs, own roadmaps and guide production rollouts in Microsoft Teams and Microsoft 365.

The role requires deep expertise in AI, solution architecture, and governance, with a focus on grounded AI, metrics and enterprise integration across SharePoint and the Power Platform. Based in Metro Manila.