Pricing Officer

Manulife Insurance Malaysia; Makati; Hybrid; PHP 2,400,000 - 4,800,000; Full time

Job summary

Manulife is seeking a Pricing Officer to lead end-to-end pricing across Life, Health and Group, aligning with strategic priorities and financial targets.

The role transforms pricing into a center of technical excellence and a strategic decision partner that delivers governance, risk discipline, and portfolio value optimization.

Hybrid working arrangement; strong collaboration with regional teams; requires actuarial leadership, IFRS 17 expertise, and exceptional communication skills.

Qualifications

• Fellow of a recognized actuarial body is a must.
• 10–15+ years of pricing experience across Life, Health and Group.
• Strong expertise in Life, Health, and Employee Benefits product structures.
• Deep IFRS 17 knowledge and pricing implications.
• Excellent communication skills to translate actuarial outputs into business insights.
• Experience in pricing governance, risk management, and regulatory engagement.
• Bachelor’s degree in Actuarial Science or Mathematics.

Responsibilities

• Lead risk identification & management across products.
• Define pricing strategy and value management for Health, Agency, and Banca.
• Communicate risks and insights to senior management and regional stakeholders.
• Maintain pricing governance, model approvals, and profitability thresholds.
• Ensure regulatory compliance and IFRS 17 alignment.
• Oversee pricing operations, tools, and processes.
• Lead Pricing teams across Life, Health and Group.

Skills

Actuarial expertise

Pricing governance

Financial analysis

Strategic thinking

Communication skills

Education

Bachelor’s degree in Actuarial Science or Mathematics

Job description

The Pricing Officer leads the end-to-end pricing strategy, governance, and execution across Individual Life, Health, and Group businesses, ensuring strong alignment with business strategic priorities, Financial targets and Risk appetite.

The role is responsible for transforming the pricing function into a center of technical excellence and a strategic decision partner that delivers:

• Strong product competitiveness and innovation
• Robust pricing execution and risk discipline
• Sustainable portfolio value and profitability
• Continuous capability uplift and operational excellence

Key Responsibilities

• A. Product Risk Identification & Management The PO is responsible for leading the identification, assessment, and management of risks across all products and initiatives, ensuring comprehensive evaluation of financial, market, policyholder, operational, and model risks, and assessing their impact on key financial metrics over both the short and long term.
• B. Pricing Strategy & Value Management Defines and leads pricing strategy, ensuring alignment with business priorities and key strategic segments including Health, Agency, and Banca. Drives product innovation and structuring through the development of competitive, sustainable product designs, and oversees pricing for new product development, tactical and campaign-driven initiatives. Leads financial evaluation of product proposals and business plans and drives portfolio value optimization through product mix management, margin improvement initiatives, and repricing strategies, particularly for Health and Group portfolios. Ensures pricing decisions reflect long-term sustainability. Provides strategic recommendations to senior management to support product prioritization, design decisions, and overall portfolio optimization.
• C. Stakeholder Communication & Decision Support Effectively communicates product risks, financial implications, and trade-offs to senior management, regional stakeholders, and relevant internal functions, and provides clear, business-relevant insights to support informed decision-making and strategic direction. Acts as a key partner to business leadership, contributing to business planning, pricing strategy execution, and portfolio performance discussions.
• D. Pricing Governance and Integrity Accountable for the integrity of pricing of all product initiatives ensure pricing assumptions are developed using sound actuarial methodologies. Leads and enforces the company’s pricing governance framework, including approval of pricing models, assumptions, and profitability thresholds; and enforces documentation discipline to support internal approvals, audits, and regulatory submissions. Maintain the integrity, robustness, and consistency of pricing across all products and initiatives. Ensure products are aligned with customer value and suitability principles. Ensures risks are appropriately mitigated through product design features, reinsurance arrangements and others, ensuring alignment with the company’s risk appetite.
• E. Regulatory Compliance & Standards Ensures all product pricing and initiatives comply with applicable regulations, as well as corporate pricing standards and internal policies. The Pricing Officer leads interactions with regulators and regional stakeholders, ensuring the delivery of high-quality product approval submissions and driving alignment with regional standards, IFRS 17 requirements, and established risk and governance frameworks. Maintains awareness of regulatory developments and industry trends and ensures these are reflected in pricing strategies and decisions.
• F. Pricing Operations, Tools & Process Excellence Oversees pricing operations including Day 1 and Day 2 support, implementation activities, and in-force customer projection requests. Leads the development and enhancement of pricing tools, models, and analytical capabilities to improve accuracy, efficiency, and turnaround times. Leads the pricing quality uplift agenda, ensuring first-time-right submissions, strong review discipline, and consistent pricing standards.
• G. Team Leadership & Capability Building Lead and develop Pricing teams across Life, Health and Group building strong capabilities in Financial analysis, Risk assessment as well as Business storytelling. Drives a culture of accountability, collaboration, and technical excellence, and ensures continuous capability development aligned with evolving business and regulatory requirements.

Qualifications & Experience

• Fellow of a recognized actuarial body is a must
• Minimum 10–15+ years of progressive experience in insurance pricing across Individual Life, Health, and Group, with demonstrable track record of leading pricing functions
• Strong expertise in Life, Health, and Employee Benefits product structures
• Deep expertise in financial metrics and value drivers, with advanced understanding of IFRS 17 mechanics and implications for pricing, reporting, and product design
• Strong analytical and strategic thinker with ability to balance growth, profitability, and risk trade-offs
• Demonstrated experience in pricing governance, risk management, and regulatory engagement
• Excellent communication skills, with ability to translate complex actuarial outputs into clear, business-relevant insights for executive decision-making
• Experience in supporting distribution strategies (Agency, Banca, Corporate Solutions)
• Bachelor’s degree in Actuarial Science or Mathematics

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

Accolades

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023
• We’ve been recognized as one of Canada’s Top 100 Employers (2024)
• Manulife included in Bloomberg’s 2023 Gender-Equality Index