Premium Front Desk Concierge — Guest Experience Lead

PRIME Phils; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

HMO

Company Car

Job summary

A high-end co-working space located in Quezon City is seeking a Front Desk Officer to provide exceptional customer service and manage reception operations. The ideal candidate will have a Bachelor's degree in a related field and 1-2 years of experience in front desk or customer service roles. Responsibilities include welcoming guests, assisting with inquiries, and maintaining a professional reception area. This role requires strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• 1-2 years of experience in front desk, reception, hospitality, or customer service roles.
• Able to efficiently manage inquiries, bookings, and requests.
• Maintaining a professional atmosphere and ensuring clean reception areas.

Responsibilities

• Welcome members and guests with a warm demeanor.
• Provide 5-star customer service at all times.
• Manage check-ins and check-outs efficiently.
• Coordinate with internal teams for service delivery.

Skills

Strong communication and interpersonal skills

Excellent presentation and grooming standards

Ability to multitask

Proficiency in MS Office

Education

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Tools

Booking/reservation systems

Job description

A high-end co-working space located in Quezon City is seeking a Front Desk Officer to provide exceptional customer service and manage reception operations. The ideal candidate will have a Bachelor's degree in a related field and 1-2 years of experience in front desk or customer service roles. Responsibilities include welcoming guests, assisting with inquiries, and maintaining a professional reception area. This role requires strong communication skills and the ability to multitask in a fast-paced environment.