Premium Client Experience & Social Media (Remote)

BruntWork

Metro Manila

Remoto

PHP 1.302.000 - 2.431.000

Tempo pieno

3 giorni fa

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Supera i filtri ATS

Vantaggi offerti da questo lavoro

Health insurance coverage for eligible

Permanent work from home

Immediate hiring

Descrizione del lavoro

BruntWork is seeking a luxury customer experience professional to join a fast-growing global marketplace from anywhere. You will blend white-glove support with community building, handling inquiries across email, portal chat, and partner platforms, while coordinating with sellers.

Work with the founder to keep the brand's premium positioning, produce daily social content and AI-driven videos, and deliver end-of-day reports.

Competenze

Polished, professional written English for luxury clientele.
Experience in luxury goods, fashion, or premium environments managing high-volume inquiries.
Practical use of AI tools (e.g., ChatGPT) to streamline content creation and workflows.
Meticulous attention to detail, tracking accuracy, and operational follow-through.

Mansioni

White-Glove Customer Support across email, portal chat, and partner platforms with a consultative tone.
Seller & Inventory Coordination using internal dashboards, relaying details and suggesting alternatives.
Social Media & Community Building by publishing 10 product showcases daily across WhatsApp, Telegram, and Instagram; creating AI-driven content.
Operations & Reporting with end-of-day summaries and meticulous tracking to avoid missed inquiries.
AI Tool Integration with ChatGPT and productivity tools to enhance efficiency and content quality.