Precision Contract Admin Specialist

Domain Group; Manila; Hybrid; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Hybrid work setup

Perkbox benefits

LinkedIn Learning

Employee assistance program

Growth opportunities

Job summary

Domain Group in Manila is seeking a Contract Administration Specialist to act as the liaison between clients and internal teams, tagging contracts accurately and efficiently to meet daily processing goals. The role emphasizes attention to detail and ability to handle high volume within the platform.

The ideal candidate has a Bachelor's degree, 1–2 years in customer service, strong data-entry accuracy, clear communication, and the capacity to work under deadlines.

Qualifications

• Bachelor's Degree or equivalent.
• 1-2 years experience in customer service or related roles.
• Strong attention-to-detail with high accuracy in data entry.
• Good communication skills.
• Able to work under tight deadlines and pressure.
• Software knowledge (Zendesk) is an advantage but not required.

Responsibilities

• Accurately tag contracts with speed and precision.
• Prioritize and promptly process urgent contracts.
• Collaborate with RTA CX teams to resolve complex enquiries.
• Minimize errors and meet daily contract processing targets.
• Clear the dashboard daily, prioritizing urgent contracts if needed.
• Maintain strong attention to detail during repetitive tasks.

Skills

Data entry

Attention to detail

Communication

High volume processing

Customer service

Education

Bachelor's Degree or equivalent

Tools

Zendesk

Job description

Domain Group in Manila is seeking a Contract Administration Specialist to act as the liaison between clients and internal teams, tagging contracts accurately and efficiently to meet daily processing goals. The role emphasizes attention to detail and ability to handle high volume within the platform.

The ideal candidate has a Bachelor's degree, 1–2 years in customer service, strong data-entry accuracy, clear communication, and the capacity to work under deadlines.