Pre-Sales Support Specialist

Dempsey Resource Management Inc.; Parañaque; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service-focused company in Metro Manila seeks a dedicated professional to engage with potential customers and provide tailored product information. The ideal candidate should have a degree, strong communication skills, and 1-3 years of relevant experience. Responsibilities include assisting customers with inquiries, maintaining records, and collaborating with the sales team to enhance offerings. Competitive salary between PHP 20,000 to PHP 25,000 is offered.

Qualifications

• Must be a degree holder.
• 1 to 3 years of experience in relevant customer service roles.
• Computer literate with English communication skills.
• Knowledge of motorcycles is a plus.

Responsibilities

• Engage with potential customers to provide tailored product information.
• Deliver exceptional pre-sales support by answering inquiries.
• Assist in identifying customer requirements for sales.
• Collaborate with the sales team to share customer feedback.
• Maintain detailed records of customer interactions.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Proficiency in CRM software

Ability to work in a dynamic environment

Education

Degree holder

Tools

Customer relationship management (CRM) software

Job description

A customer service-focused company in Metro Manila seeks a dedicated professional to engage with potential customers and provide tailored product information. The ideal candidate should have a degree, strong communication skills, and 1-3 years of relevant experience. Responsibilities include assisting customers with inquiries, maintaining records, and collaborating with the sales team to enhance offerings. Competitive salary between PHP 20,000 to PHP 25,000 is offered.