A customer service solutions provider in Metro Manila seeks a motivated individual to handle customer interactions via hotline, social media, and email. Candidates should possess a bachelor's degree in business or a related field and have a background in sales and relationship management. Strong communication and problem-solving skills are essential for maintaining client satisfaction in this role.
Qualifications
Undergraduate or Senior High with background in internships.
Experience in inbound and outbound calls.
Computer literate with proven sales experience.
Responsibilities
Answer customer inquiries from hotline, social media, or email.
Provide appropriate solutions and recommendations.
Resolve customer concerns to maintain high satisfaction.
Skills
Communication skills
Negotiation skills
Problem-solving abilities
Customer service
Sales experience
Education
Bachelor's degree in business or related field
Job description
A customer service solutions provider in Metro Manila seeks a motivated individual to handle customer interactions via hotline, social media, and email. Candidates should possess a bachelor's degree in business or a related field and have a background in sales and relationship management. Strong communication and problem-solving skills are essential for maintaining client satisfaction in this role.