Pre-Sales Consultant

Hexagon Shared Services Inc; Quezon City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Hexagon Shared Services Inc in the Philippines seeks an experienced Technical Sales professional to lead Red Hat portfolio solutions and hybrid cloud engagements. You will engage with prospects and partners to capture requirements, develop compelling demonstrations, and ensure the proposed solutions align with customer technical and business needs.

Responsibilities include delivering comprehensive technical and business presentations, creating ToR and quotes, and collaborating with internal

Qualifications

• Graduate degree in IT or related field; strong business acumen.
• Industry standard certifications (e.g., RHCSA/RHCE/RHCA) desirable.
• Minimum 3 years selling IT products or solutions.
• Experience with enterprise Linux, cloud, and DevOps environments.

Responsibilities

• Lead on Red Hat portfolio solutions or hybrid cloud services.
• Engage with prospective customers, partners, and stakeholders to gather requirements.
• Assess how Red Hat tech meets customer technical and business needs.
• Deliver solution presentations and demonstrations to customers and partners.
• Create technical documentation and ROI/ToR as part of proposals.

Skills

Sales & Business Development

Technical Sales

Customer relationship management

Red Hat ecosystems

Linux expertise

Cloud computing

Education

BSIT / BS Computer Science / BS Computer Engineering or IT-related

Bachelor’s or Master’s degree in business-related courses

Tools

RHCSA

RHCE

RHCA

OpenShift

Ansible Automation Platform

Job description

Technical Duties

• Take the lead on at least one solution portfolio of Red Hat portfolio technologies or hybrid cloud ecosystem services.

• Attend or initiate communication with prospective customers, partners, and partner’s customers to collate detailed information.

• Determine if the customer's technical and business requirements are met by Red Hat technology solutions.

• Provide excellent solution presentations, solution demonstrations, and represent the company at conference events.

• Conduct PoC/PoV (Proof of Concept/Value) and create or fulfill Terms of Reference (ToR) as necessary to complete the quote or proposal.

• Provide Red Hat solutions to prospect customers with standalone, unified, and integrated architectures in a professional manner that meets or exceeds customer expectations.

• Conduct and create technical and business demonstrations and presentations to internal teams and Partners.

• Deliver Red Hat solutions technical training to internal teams, Partners, and customers if the service owner is unable to perform.

• Create System Requirement Specifications or Technical Documentation as needed to fulfill the sales quotation or proposal.

• Initiate, coordinate, and elevate feedback and issue escalations to regional management with identified possible solutions.

• Build productive relationships across all levels of customers' businesses.

• Be an expert by owning the assigned Red Hat solution and acting as the go-to resource for technical knowledge and partly industry knowledge.

• Be a Certified Professional on the assigned Red Hat products and solutions.

• Maintain a customer focus by designing a Red Hat product or solution based on the customer’s technical and business needs.

• Support and create product and solution content for the Marketing Team.

• Adhere to the company’s quality and business processes.

• Monitor and assess open-source, devops technology updates and releases.

• Identify, access, and investigate high-risk, high-return technologies possessing potential applications within existing businesses or for creating new businesses.

• Align and support IT Management through strategic innovation.

• Provide technical vision to complement the business vision by setting the tone and direction of the company’s technology.

• Structure and produce compelling sales proposals and technical documentation outlining the business benefits to clients.

• Assume responsibility for running a bid team where relevant.

• Interface with the Marketing Team by producing marketing collaterals and conducting product, solution, and competitor research.

• Interface with the Sales Team and Customers by identifying business and technical requirements.

• Interface with the implementation and project teams by turning over customer requirements to ensure a smooth transition from Sales to Service Delivery.

Executive Reporting

• Submit monthly, quarterly, and annual reporting for qualified leads and completed tasks.

• Submit monthly, quarterly, and annual reporting for closed lost and won opportunities.

• Submit monthly, quarterly, and annual reporting for Service Efficiency and Utilization.

Internal and External Collaborations

• Gather the complete needed implementation service scope of work, assumption dependencies, constraints, or any other technical specifications needed to build sales proposals from internal or external partner Services Teams.

• Identify and assign an internal or external partner workforce that has corresponding skill sets to meet the customer requirement.

• Assist the Support Operation Center Team regarding support structure, service level agreements, and technical support requirements.

Administrative Duties:

• Respect and ensure all assets of the company are in good working condition.

• Maintain cleanliness, orderliness, and safety within the working environment.

• Abide by the company’s policies and administrative procedures.

Other Support Duties:

• Participate in and assist with company functions and programs.

• Contribute to the improvement of the company's objectives.

• Perform other functions required by the company that match your skills and capabilities.

• Fulfill the required service in the absence of the assigned Technical Sales Consultant on a particular Red Hat solution portfolio or vertical.

• Assist and guide the Head of Support in decision-making and support fulfillment in the absence of a IT Engineers.

• Identify and recommend an ad-hoc replacement from internal resources, initially take the role, or recommend a service contract engagement with partners in the absence of an Implementation Engineer, Implementation Team Lead, or Service Delivery Head.

• Enterprise Resident Engineer : Special Assignment

• Enterprise Account Resident Engineer - Client & Stakeholder Communication

  • Client & Stakeholder CommunicationAct as the main on-site point of contact for the customer, addressing daily technical inquiries and resolving escalations promptly.

  • Facilitate smooth communication between the client, internal engineering teams, general contractors, and third-party vendors.

  • Lead or participate in regular progress review meetings with the customer.

• Enterprise Account Resident Engineer - Technical Oversight & Quality Control

  • Conduct WEEKLY site or system inspections to monitor progress and verify that work meets design intent, quality standards, and safety regulations.

  • REVIEW and RECORD technical CHANGE submittals, blueprints, or system configurations.

  • ASSIST in troubleshooting on-site issues, root-cause analysis, and coordinate timely corrective actions.

• Enterprise Account Resident Engineer - Documentation & Reporting

  • Maintain accurate, up-to-date CI records, including logs, incident reports, requests for information (RFIs). Prepare the service coverage weekly and monthly performance reports.

QUALIFICATIONS:

• Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses

• Bachelor’s or Master’s degree in any business-related courses

• Industry standard certifications (e.g., RHCSA, RHCE, RHCA).

• Must have at least 3 solid years of work experience in selling IT products, services, or solutions.

• Must have at least 3 solid years of work in business development, marketing, or sales.

• Experienced in enterprise applications. Strong background in organizational systems design, community-driven software solutions, virtual environment management, and complex multi-layered infrastructure.

• Extensive proficiency in managing enterprise Linux platforms, cloud architecture, automated workflows, and modern DevOps methodologies.

• Proficiency in Red Hat ecosystems, including Enterprise Linux, OpenShift, and the Ansible Automation Platform.

• Knowledge of cloud platforms (AWS, Azure, Google Cloud), virtualization, and hybrid cloud computing concepts.

• Proficiency in Linux environments, automation and basic shell scripting.