Pre-Sales Architect

MicroSourcing; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Above-market compensation

Healthcare coverage on day one

Paid time off

Group life insurance

Performance bonuses

Job summary

MicroSourcing is building a new team to support a dynamic Australian telco challenger. The Pre-Sales Architect will design, price, and validate enterprise WAN solutions, focusing on fixed carriage and contemporary WAN services, while educating stakeholders on architectures and capabilities.

As the technical lead in pre-sales, you will coordinate with sales, product, engineering, and vendors to ensure accurate pricing, design integrity, and smooth handover to delivery, driving customer

Qualifications

• Bachelor's degree in IT, Engineering or equivalent.
• Industry certifications welcomed.
• Experience in ICT solution design/architecture.

Responsibilities

• Advise customers on OE fixed carriage products and technology solutions based on business requirements.
• Design and price solutions against approved architectures/pricing models; produce HLD/LLD, BOMs, and costed proposals using OE toolsets.
• Coordinate with vendors and internal teams to validate access and provisioning options.

Skills

WAN architectures

Stakeholder engagement

Commercial acumen

CPQ experience

Design governance

Collaboration

Security awareness

Education

Tertiary IT/Engineering/equivalent

Industry certifications

Tools

OE design/quoting tools

Ordering systems

AMDOCS CPQ

Job description

Pre-Sales Architect (B2B AU Telco)

Location: BGC, Taguig

Work setup & shift: Onsite | Day shift

Be a part of something big at Microsourcing! We’re building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid‑market to large enterprise customers and is committed to building a sustainable, high‑performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world‑class service centre.

This is your chance to contribute to projects that connect millions nationwide while working with cutting‑edge technology. Join us on this exciting journey and grow your career with a company that’s at the forefront of the telecommunications industry!

Job Summary

Design Specialist is a pre‑sales role that engages directly with Enterprise (OE) customers and internal stakeholders to design, price, and validate solutions across one or more technology towers, with a strong focus on fixed carriage products and contemporary WAN services. Acting as the technical lead during pre‑sales and solution design phases, the role ensures seamless integration of OE services into customer ICT environments, educates stakeholders on new design possibilities and operational capabilities, and uses approved architectures, pricing models, and toolsets to deliver outstanding customer experience and financial outcomes.

Responsibilities

The Solution Design team is integral to the sales engagement process, contributing to exemplary customer experiences by:

• Advise customers on OE fixed carriage products and technology solutions based on business requirements.
• Design and configure WAN solutions including SD‑WAN, IPVPN/MPLS, Internet, Ethernet, and cloud connectivity services.
• Educate customers on solution architecture, operational processes, and self‑service WAN portal capabilities.
• Support pre‑sales activities through accurate solution design, quoting, and proposal development aligned with approved pricing models.
• Collaborate with account teams and customers to ensure solutions deliver technical quality, customer satisfaction, and commercial accuracy.

Key factors: effective collaboration with internal teams and vendors; deep understanding of enterprise ICT environments; consulting and coaching skills; continuous improvement mindset; tool proficiency.

Key Responsibilities

• Pre‑sales engagement: qualify opportunities, elicit requirements, and advise on OE fixed carriage product selection based on enterprise ICT context.
• Solution design & pricing: design and price solutions against approved architectures/pricing models; produce HLD/LLD, BOMs, and costed proposals using OE toolsets.
• Access qualification: validate network access options, feasibility, and costs; coordinate with vendors and internal provisioning teams.
• Demonstrations: convey new possibilities of contemporary WAN services; demonstrate self‑serve portals and decision workflows for WAN design/configuration.
• Integration design: work closely with customers to define configurations for OE service integration (routing, security overlays, policy, performance).
• Order and configuration governance: document and input OE product configurations into ordering systems; validate carriage orders vs design intent; manage assumptions, risks, and dependencies.
• Tender and proactive quoting: participate in RFPs/RFIs and proactive bids; ensure accurate pricing of carriage components and services.
• Handover to delivery: create clear design artifacts and transition materials; support delivery teams in design clarifications and change control.
• Standards & patterns: promote standardised solution patterns; maintain reusable design templates and best‑practice documentation.
• Continuous improvement: feedback into product roadmaps, process optimisation, and tooling enhancements (including quoting workflows).
• Managed Network Services (MNS): support customer solutions by managing modifications, additions, and changes to implemented MNS solutions.
• Stakeholder engagement: collaborate with internal and external stakeholders to conduct feasibility studies for connectivity and infrastructure projects.
• Customer‑centric approach: demonstrate commitment and a proven track record of delivering exceptional customer experiences with a strong service‑oriented mindset.
• Compliance & risk management: maintain 100% adherence to compliance and risk training requirements, ensuring operational excellence.

Skills and Competencies

• Technical expertise in WAN architectures and enterprise ICT environments (e.g., SD‑WAN, IPVPN/MPLS, Internet, Ethernet/NNI, cloud connectivity, security overlays).
• Communication & stakeholder engagement: ability to translate complex technical concepts into clear, customer‑friendly language.
• Commercial acumen: understanding of pricing models, TCO/ROI, margins, and commercial guardrails in pre‑sales contexts.
• Tool proficiency: hands‑on with OE design/quoting tools, ordering systems, and documentation standards.
• Design governance: rigor in aligning to approved architectures, policies, and standardised delivery.
• Collaboration across sales, product, engineering, delivery, and vendor ecosystems.
• CPQ expertise: experience with CPQ solutions, preferably AMDOCS CPQ platform.
• Security & collaboration tools: knowledge of security technologies (e.g., Cisco, Palo Alto) and collaboration platforms such as Microsoft Teams.

Requirements

• At least 3 years of experience in ICT solution design or architecture roles.
• Tertiary qualification in IT, Engineering/ECE, or equivalent industry certifications.
• Knowledge of network, carriage, and security technology.
• Background in telecommunications, systems integration, or enterprise networking.
• Proven experience designing and pricing pre‑sales solutions that meet customer requirements across one or more technology towers.
• Demonstrated capability to act as technical lead for WAN solutions and integrate services into customer ICT environments.
• Experience using quoting/design tools and familiarity with telco ordering and validation processes.

Strong consulting, communication, presentation, and stakeholder relationship management skills.

Analytical, adaptable, and collaborative mindset with the ability to manage competing priorities in a matrixed environment.

Demonstrated initiative, problem‑solving ability, and leadership potential to drive improvements and support team growth.

Preferred Skills / Expertise

• Certifications in relevant technology domains (e.g., Network, Security).
• Experience with change management and service management frameworks.
• Familiarity with sales methodologies.
• Exposure to contract, risk, and commercial considerations.
• Familiarity with office productivity tools, ITSM tools, and similar platforms.

Benefits

• Competitive rewards: above‑market compensation, healthcare coverage on day one (for you and dependents), paid time‑off, group life insurance, and performance bonuses.
• A collaborative spirit: participation in company‑sponsored events and activities.
• Work‑life harmony: culture that values your time, offering a balanced schedule and team‑driven initiatives.
• Career growth: opportunities for continuous learning and advancement.
• Inclusive teamwork: a team that celebrates diversity and fosters an inclusive culture.

MicroSourcing is committed to 100% YOU. We believe our strength lies in our people’s diversity and talent. We foster an inclusive culture that embraces individuals of all backgrounds and provides space for everyone to thrive.

For more information, visit https://www.microsourcing.com/