Pre-Auth Specialist – Night Shift, Onsite Makati

ISTA Solutions; Manila; Sur place; PHP 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

Health Insurance with dependents

Night differential

Attendance Bonus

Paid time off

Convertible to cash leave credits

Performance Appraisal

Work-life balance

Career growth

Skills development

Résumé du poste

ISTA Solutions in Manila is seeking an experienced Healthcare CSR to join our expanding team. You will handle pre-authorization, respond to provider requests, and verify member benefits while delivering high-quality support.

This role requires at least 6 months of US healthcare BPO experience, strong English communication, and willingness to work onsite in Buendia, Makati during night shifts. We offer competitive pay, health insurance, attendance bonuses, and opportunities for career growth.

Qualifications

• At least 6 months BPO experience in US Healthcare Campaign.
• Knowledge with Pre-Authorization.
• Good verbal and written English skills.

Responsabilités

• Process Initial or Pre-Authorization via Phone or via Email.
• Respond to provider requests.
• Communicate to insurance providers for authorization determination.
• Process verification of members benefits.
• Review members clinical records.
• Manage healthcare cases.

Connaissances

Customer service

English communication

Problem solving

Description du poste

ISTA Solutions in Manila is seeking an experienced Healthcare CSR to join our expanding team. You will handle pre-authorization, respond to provider requests, and verify member benefits while delivering high-quality support.

This role requires at least 6 months of US healthcare BPO experience, strong English communication, and willingness to work onsite in Buendia, Makati during night shifts. We offer competitive pay, health insurance, attendance bonuses, and opportunities for career growth.