POS & Digital Sales Process Architect

Jollibee Group; Pasig; Hybrid; PHP 1,200,000 - 1,900,000; Full time

Job summary

Jollibee Foods Corporation in Ortigas, Pasig seeks a Process Improvement Manager (POS) to lead strategic initiatives optimizing sales processes, digital sales systems, and POS front-of-house solutions across stores. You will drive efficiency, ensure compliance, and spearhead POS development from concept to rollout.

The role requires strong business analysis, process engineering, and experience guiding POS integrations with sales strategies to support growth and operational excellence in a

Qualifications

• Must be a graduate in Industrial Engineering, Management Engineering, or related program (or equivalent).
• At least 5 years of relevant experience in the Restaurant Industry or Retail Operations.
• Knowledgeable in food service operations with managerial experience.
• Expertise in: Project management, Layout and facilities design, Production and service process design, Food safety and store capacity analysis, Process engineering techniques (MTS, ABC, Simulation, Needs Analysis)

Responsibilities

• Lead the development and refinement of the restaurant sales management process as a subject matter expert of best practices.
• Identify opportunities for process improvement and innovation to boost sales effectiveness and efficiency.
• Collaborate with operations and main office stakeholders to align processes with objectives and customer needs.
• Conduct environmental scanning to identify emerging technologies and trends for sales management.
• Drive development and implementation of digital sales channels and payment systems to support operations.
• Ensure compliance with tax regulations and data security standards in all digital transactions.
• Plan and execute POS launches for new products, promotions, and key accounts to drive sales growth.
• Oversee POS master data management and ensure data coherence with business requirements.

Skills

Project management

Layout & facilities design

Production & service process design

Food safety & store capacity analysis

Process engineering techniques

Education

Bachelor's Degree in Industrial Engineering/Management Engineering or related

Job description

Jollibee Foods Corporation in Ortigas, Pasig seeks a Process Improvement Manager (POS) to lead strategic initiatives optimizing sales processes, digital sales systems, and POS front-of-house solutions across stores. You will drive efficiency, ensure compliance, and spearhead POS development from concept to rollout.

The role requires strong business analysis, process engineering, and experience guiding POS integrations with sales strategies to support growth and operational excellence in a