Strategic POS & Process Optimization Lead

Jollibee Group; Philippines; Hybrid; PHP 900,000 - 1,350,000; Full time

Job summary

A major food service corporation in the Philippines seeks a Process Improvement Manager to optimize sales processes and enhance digital systems. The role requires over 5 years of experience in the restaurant industry and involves leading process improvements, implementing innovative sales solutions, and ensuring compliance with regulations. The ideal candidate will have expertise in process engineering and project management, along with a Bachelor's degree in a related field. This is a hybrid role based in Ortigas, Pasig.

Qualifications

• 5+ years of relevant experience in the Restaurant Industry or Retail Operations.
• Managerial experience in food service operations.
• Familiarity with food safety and store capacity analysis.

Responsibilities

• Lead development of restaurant sales management processes.
• Drive implementation of digital sales and payment systems.
• Enhance POS front‑of‑house systems for improved operations.
• Oversee end‑to‑end development lifecycle of systems and solutions.

Skills

Process engineering techniques

Project management

Food service operations knowledge

Layout and facilities design

Production and service process design

Education

Bachelor's Degree in Industrial Engineering

Job description

A major food service corporation in the Philippines seeks a Process Improvement Manager to optimize sales processes and enhance digital systems. The role requires over 5 years of experience in the restaurant industry and involves leading process improvements, implementing innovative sales solutions, and ensuring compliance with regulations. The ideal candidate will have expertise in process engineering and project management, along with a Bachelor's degree in a related field. This is a hybrid role based in Ortigas, Pasig.