POS Device Prep & Tech Support Specialist

Link Business Process Inc.; Pasig; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Willing to work weekends/holidays

Job summary

Veritas Pay Philippines Inc is seeking a Device Preparation Specialist to manage end-to-end preparation of merchant POS terminals and related materials. You will act as the primary contact for technical hardware and software support, coordinating with inventory for device shipments and providing on-site solutions as required.

Responsibilities include device configuration testing, online orientation for merchants, and producing routine reports.

Qualifications

• College graduate preferably of Engineering or Technical course.
• 2-3 years relevant experience handling different POS devices.
• Proficient in English both written and verbal communication.

Responsibilities

• Configure devices, test credentials, and verify payment channels for merchant deployment.
• Identify and resolve hardware/software issues; document and endorse on-site repair as needed.
• Conduct online device orientation for new and existing merchants.
• Provide high-level technical support to field engineers for on-site issues.
• Handle device shipment preparations and monitoring.
• Prepare weekly and monthly reports on device config, orientation, diagnosis resolutions, and shipments.
• Contribute to creating policies and procedures for this role.
• Support team during device receiving and inspections and other large-scale projects.
• Other duties as assigned.

Skills

POS devices handling

Payment solutions knowledge

Technical troubleshooting

Time management

Multitasking

Weekend/holiday shifts

English communication

Education

Engineering or Technical course

Tools

POS terminal hardware

Job description

Veritas Pay Philippines Inc is seeking a Device Preparation Specialist to manage end-to-end preparation of merchant POS terminals and related materials. You will act as the primary contact for technical hardware and software support, coordinating with inventory for device shipments and providing on-site solutions as required.

Responsibilities include device configuration testing, online orientation for merchants, and producing routine reports.