Polish Language Support Specialist

Gratitude Philippines; Quezon City; On-site; PHP 892,800 - 948,600; Full time

Job summary

A customer support company is seeking a Polish Language Support Specialist in Quezon City, Philippines. The role involves assisting customers in Polish through various communication channels. Candidates with strong communication and customer service skills are encouraged to apply, and prior Service Desk experience is not mandatory. Flexibility for onsite work and shifting schedules is required. This opportunity also includes a competitive salary range of PHP 80,000 to 85,000.

Qualifications

• Must be fluent in Polish, including speaking, reading, and writing.
• No specific Service Desk experience required.
• Willingness to work onsite and open to shifting schedules.

Responsibilities

• Provide support in Polish via voice, chat, or email.
• Handle inquiries and resolve issues based on standard procedures.
• Document interactions and resolutions accurately.
• Escalate complex concerns when needed.
• Meet quality, productivity, and compliance targets.

Skills

Polish language proficiency

Strong communication skills

Customer service skills

Job description

Overview

Polish Language Support Specialist

Salary: PHP 80,000 – 85,000

Headcount: 3

Work Setup: Onsite

Schedule: Shifting

Location: Philippines (Relocation required)

Job Description

We are hiring Polish-speaking professionals to join our support team in the Philippines. Candidates with or without Service Desk experience are welcome. The role involves providing customer or user support in Polish while delivering high-quality service in a fast-paced environment.

Responsibilities

• Provide support in Polish via voice, chat, or email
• Handle inquiries and resolve issues based on standard procedures
• Document interactions and resolutions accurately
• Escalate complex concerns when needed
• Meet quality, productivity, and compliance targets

Qualifications

• Can speak, read, and write in Polish
• Service Desk experience is not required
• Willing to work onsite
• Open to shifting schedules
• Willing to relocate to the Philippines
• Strong communication and customer service skills