Polish Language Support Specialist

Recruitify_HR; Manila; On-site; PHP 892,800 - 948,600; Full time

Job summary

A recruitment agency is looking for Polish-speaking professionals in the Philippines to join their support team. Candidates can have or lack Service Desk experience but must possess strong communication and customer service skills. The role requires providing customer support in Polish through various channels in a fast-paced, high-quality service environment. Applicants must be willing to work onsite and open to shifting schedules, as relocation to the Philippines is required.

Qualifications

• Must be able to speak, read, and write in Polish.
• Strong communication and customer service skills are essential.

Responsibilities

• Provide support in Polish via voice, chat, or email.
• Handle inquiries and resolve issues based on standard procedures.
• Document interactions and resolutions accurately.
• Escalate complex concerns when needed.
• Meet quality, productivity, and compliance targets.

Skills

Polish language skills

Customer service skills

Strong communication

Job description

Salary: PHP 80,000 85,000

Headcount: 3

Work Setup: Onsite

Schedule: Shifting

Location: Philippines (Relocation required)

Job Description

We are hiring Polish-speaking professionals to join our support team in the Philippines. Candidates with or without Service Desk experience are welcome. The role involves providing customer or user support in Polish while delivering high-quality service in a fast-paced environment.

Responsibilities

• Provide support in Polish via voice, chat, or email
• Handle inquiries and resolve issues based on standard procedures
• Document interactions and resolutions accurately
• Escalate complex concerns when needed
• Meet quality, productivity, and compliance targets

Requirements

• Can speak, read, and write in Polish
• Service Desk experience is not required
• Willing to work onsite
• Open to shifting schedules
• Willing to relocate to the Philippines
• Strong communication and customer service skills