Polish Language Support Specialist

Gratitude Philippines; Manila; On-site; PHP 892,800 - 948,600; Full time

Job summary

A service support company in Manila is looking for a Polish Language Support Specialist. This role involves providing high-quality customer support in Polish through various channels, including voice and chat. Candidates should be fluent in Polish, possess strong communication skills, and be willing to work onsite with a shifting schedule. This opportunity is open to individuals with various backgrounds, including those without previous Service Desk experience.

Qualifications

• Fluent in speaking, reading, and writing Polish.
• Strong communication and customer service skills are essential.
• Open to working onsite in a fast-paced environment.

Responsibilities

• Provide support in Polish via voice, chat, or email.
• Handle inquiries and resolve issues based on standard procedures.
• Meet quality, productivity, and compliance targets.

Skills

Polish language proficiency

Strong communication skills

Customer service skills

Job description

Overview

Polish Language Support Specialist

Salary: PHP 80,000 – 85,000

Headcount: 3

Work Setup: Onsite

Schedule: Shifting

Location: Philippines (Relocation required)

Job Description

We are hiring Polish-speaking professionals to join our support team in the Philippines. Candidates with or without Service Desk experience are welcome. The role involves providing customer or user support in Polish while delivering high-quality service in a fast-paced environment.

Responsibilities

• Provide support in Polish via voice, chat, or email
• Handle inquiries and resolve issues based on standard procedures
• Document interactions and resolutions accurately
• Escalate complex concerns when needed
• Meet quality, productivity, and compliance targets

Qualifications

• Can speak, read, and write in Polish
• Service Desk experience is not required
• Willing to work onsite
• Open to shifting schedules
• Willing to relocate to the Philippines
• Strong communication and customer service skills