Polish Language Support Specialist

Recruitify_HR; Quezon City; On-site; PHP 892,800 - 948,600; Full time

Job summary

Recruitify_HR is looking for Polish-speaking professionals to join our support team in Quezon City, Philippines. The role focuses on providing customer support in Polish, offering a chance for individuals with or without prior Service Desk experience.

As part of your duties, you will resolve inquiries through voice, chat, or email interaction while documenting all actions. Candidates must be willing to work onsite and should be open to shifting schedules.

Qualifications

• Fluent in speaking, reading, and writing Polish.
• No prior Service Desk experience required.
• Strong communication and customer service skills.

Responsibilities

• Provide customer support in Polish via voice, chat, or email.
• Handle inquiries and resolve issues per procedures.
• Document interactions accurately.

Skills

Polish language proficiency

Strong communication skills

Customer service skills

Job description

Salary: PHP 80,000 85,000

Headcount: 3

Work Setup: Onsite

Schedule: Shifting

Location: Philippines (Relocation required)

Job Description

We are hiring Polish‑speaking professionals to join our support team in the Philippines. Candidates with or without Service Desk experience are welcome. The role involves providing customer or user support in Polish while delivering high‑quality service in a fast‑paced environment.

Responsibilities

• Provide support in Polish via voice, chat, or email
• Handle inquiries and resolve issues based on standard procedures
• Document interactions and resolutions accurately
• Escalate complex concerns when needed
• Meet quality, productivity, and compliance targets

Requirements

• Can speak, read, and write in Polish
• Service Desk experience is not required
• Willing to work onsite
• Open to shifting schedules
• Willing to relocate to the Philippines
• Strong communication and customer service skills