Platform Reliability Engineer - Java & DevOps

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

ING is seeking an experienced Operations Engineer for the Java Platform Team in the Accounts & Cash Management domain. You will ensure stability, scalability, and resilience of banking platforms while driving continuous improvement across engineering teams.

You will own platform availability and lead incident management, upgrades, and migrations, with a strong focus on automation, observability, and regulatory compliance across global teams.

Qualifications

• 7+ years of experience in Operations Engineering, Platform Engineering or DevOps.
• Hands-on Azure DevOps experience with repos, pipelines, boards and tests.
• OpenShift and Kubernetes administration and support expertise.
• Linux administration, shell scripting and automation.
• Strong observability knowledge with Grafana, Prometheus, OpenTelemetry.
• Experience with ELK Stack (Elasticsearch, Logstash, Kibana).
• Understanding of cloud platforms, networks, containers and IaC.
• Incident management, troubleshooting and service restoration experience.
• Analytical, problem-solving and stakeholder management abilities.
• Experience conducting RCA and implementing long-term fixes.

Responsibilities

• Own platform availability, reliability, performance, and stability.
• Lead lifecycle management, infrastructure upgrades and migrations.
• Drive risk remediation, security initiatives, and compliance activities.
• Manage major incidents and coordinate service restoration.
• Perform root cause analyses and implement preventive measures.
• Enhance observability with monitoring, alerting and dashboards.
• Automate operational processes to improve efficiency.
• Collaborate with engineering, security, and platform teams.
• Support IT Operations processes including Incident, Problem, Change and Release.

Skills

Azure DevOps

OpenShift

Kubernetes

Linux scripting

Observability tools

Grafana

Prometheus

OpenTelemetry

ELK Stack

IaC

Incident management

Root Cause Analysis

Agile / cross-functional work

Tools

Azure DevOps

OpenShift

Kubernetes

ELK Stack

Grafana

Prometheus

OpenTelemetry

Terraform

Job description

ING is seeking an experienced Operations Engineer for the Java Platform Team in the Accounts & Cash Management domain. You will ensure stability, scalability, and resilience of banking platforms while driving continuous improvement across engineering teams.

You will own platform availability and lead incident management, upgrades, and migrations, with a strong focus on automation, observability, and regulatory compliance across global teams.