Platform Ops Knowledge Writer Intern

Trax Technologies; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Hands-on experience

Exposure to platform operations

Mentorship and collaboration

Job summary

A leading technology firm is seeking a detail-driven Technical Writer Intern in Cebu City. You will support the Platform Operations team by documenting workflows and enhancing internal documentation structures. Ideal candidates should pursue a Bachelor's degree, possess strong organizational skills, and be comfortable using documentation tools. This internship offers hands-on experience in a tech operations setting and mentorship from experienced professionals, helping you enhance your writing and technical skills.

Qualifications

• Strong organizational and written communication skills.
• High attention to detail and a methodical approach to structuring content.
• Ability to work independently and proactively in a technical environment.

Responsibilities

• Assist in documenting operational workflows, platform procedures, and runbooks.
• Audit and organize existing documentation, identifying outdated or duplicate content.
• Help standardize and structure knowledge articles using consistent templates.

Skills

Organizational skills

Written communication

Attention to detail

Proactivity

Education

Currently pursuing any Bachelor's degree

Tools

Notion

Confluence

SharePoint

Google Docs

Job description

A leading technology firm is seeking a detail-driven Technical Writer Intern in Cebu City. You will support the Platform Operations team by documenting workflows and enhancing internal documentation structures. Ideal candidates should pursue a Bachelor's degree, possess strong organizational skills, and be comfortable using documentation tools. This internship offers hands-on experience in a tech operations setting and mentorship from experienced professionals, helping you enhance your writing and technical skills.