Platform Operations Specialist

Nasdaq, Inc.; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work environment

2 days in-office per week

Job summary

Nasdaq, Inc. in Manila, Philippines seeks a Platform Operations Specialist to ensure reliability and performance of Nasdaq's trading systems. You will monitor real-time systems, support market operations, and collaborate across teams to resolve issues and implement scalable, high-availability solutions. The role requires flexibility for non-standard hours in a 24x7 environment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience.
• 3+ years of experience in technical operations, system administration, or related field.
• Strong knowledge of Linux environments, including administration and troubleshooting.
• Solid understanding of networking fundamentals including routing, firewalls, and load balancing.
• Clear communicator with strong problem-solving skills and ability to work in fast-paced, high-pressure environments.

Responsibilities

• Monitor production systems in real time, identify and troubleshoot issues to ensure uptime and performance.
• Support daily market operations, including startup/shutdown procedures, updates, and recovery processes.
• Collaborate with clients, providers, and internal teams to resolve connectivity and technical issues quickly.
• Maintain and improve operational documentation and procedures for continuous improvement.
• Partner with engineering and development teams to address operational challenges and implement scalable solutions.

Skills

Linux

Networking

Communication

Problem solving

Education

Bachelor's degree or equivalent

Tools

Cloud platforms

DevOps

Agile

Job description

## Platform Operations SpecialistApply: Philippines - Taguig City - National Capital Region: Full time: Posted Today: R0026949As a **Platform Operations Specialist** reporting to **Sr. Director – Platform Operations**, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You'll be at the heart of keeping global markets running — supporting real-time operations, resolving technical issues, and partnering with clients and internal teams to deliver seamless service.You'll thrive in this position if you're detail-oriented, calm under pressure, and passionate about technology that powers global financial markets.**What You’ll Do*** Monitor production systems in real time, proactively identify and troubleshoot issues to ensure uptime, stability, and optimal performance.* Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.* Collaborate with clients, external providers, and internal teams to resolve connectivity and technical issues quickly and effectively.* Maintain and improve operational documentation and procedures to drive continuous improvement and knowledge sharing.* Partner with engineering and development teams to address operational challenges and implement scalable solutions.**What You’ll Bring*** Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in technical or market operations.* 3+ years of experience in technical operations, system administration, or a related field.* Strong knowledge of **Linux** environments, including administration and troubleshooting.* Solid understanding of networking fundamentals including routing, firewalls, and load balancing.* Clear communicator with strong problem-solving skills and the ability to work effectively in fast-paced, high-pressure environments.* The team operates 24x7 and this role requires flexibility to work a **non-standard workweek, U.S. Eastern Time hours, night shift, (9/10PM-6AM Manila)**. The schedule may follow either a **5-day workweek with rotating weekdays** off (Thurs-Mon, Tue & Wed off or Fri-Tue, Wed & Thurs off) or a **4-day compressed workweek**, including weekend coverage, depending on business needs**Nice to Have*** Experience with Agile and DevOps ways of working.* Familiarity with cloud platforms and infrastructure management.* Relevant certifications in systems operations or infrastructure.This position will be located in **Manila, Philippines** and offers the opportunity for a hybrid work environment with at least 2 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates.