Platform Operations Specialist

Nasdaq, Inc.; Pateros; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work environment

2 days in-office per week

Competitive rewards package

Job summary

Nasdaq, Inc. in Manila is seeking a Platform Operations Specialist to ensure reliability of Nasdaq's trading systems and market operations. You will monitor production, support operations, and work with clients and internal teams to resolve issues.

The role requires 3+ years in technical ops, strong Linux and networking skills, and the ability to work a non-standard U.S. Eastern Time night shift (9/10PM-6AM Manila). Hybrid work is offered with in-office days.

Qualifications

• Bachelor's degree or equivalent practical experience in technical or market operations.
• 3+ years of experience in technical operations, system administration, or related field.
• Strong knowledge of Linux environments, including administration and troubleshooting.
• Solid understanding of networking fundamentals (routing, firewalls, load balancing).
• Clear communicator with strong problem-solving skills for fast-paced, high-pressure environments.

Responsibilities

• Monitor production systems in real time, proactively identify and troubleshoot issues to ensure uptime and performance.
• Support daily market operations, including system startup/shutdown, updates, and recovery processes.
• Collaborate with clients, external providers, and internal teams to resolve connectivity and technical issues quickly.
• Maintain and improve operational documentation and procedures for continuous improvement.
• Partner with engineering teams to address operational challenges and implement scalable solutions.

Skills

Linux

Networking fundamentals

Communication

Problem solving

Adaptability

Education

Bachelor's degree in Computer Science / Information Systems or related field

Tools

Cloud platforms

Infrastructure management

Job description

As a Platform Operations Specialist reporting to Sr. Director – Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You'll be at the heart of keeping global markets running — supporting real-time operations, resolving technical issues, and partnering with clients and internal teams to deliver seamless service.

You'll thrive in this position if you're detail-oriented, calm under pressure, and passionate about technology that powers global financial markets.

What You’ll Do

• Monitor production systems in real time, proactively identify and troubleshoot issues to ensure uptime, stability, and optimal performance.

• Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.

• Collaborate with clients, external providers, and internal teams to resolve connectivity and technical issues quickly and effectively.

• Maintain and improve operational documentation and procedures to drive continuous improvement and knowledge sharing.

• Partner with engineering and development teams to address operational challenges and implement scalable solutions.

What You’ll Bring

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in technical or market operations.

• 3+ years of experience in technical operations, system administration, or a related field.

• Strong knowledge of Linux environments, including administration and troubleshooting.

• Solid understanding of networking fundamentals including routing, firewalls, and load balancing.

• Clear communicator with strong problem-solving skills and the ability to work effectively in fast-paced, high-pressure environments.

• The team operates 24x7 and this role requires flexibility to work a non-standard workweek, U.S. Eastern Time hours, night shift, (9/10PM-6AM Manila). The schedule may follow either a 5-day workweek with rotating weekdays off (Thurs-Mon, Tue & Wed off or Fri-Tue, Wed & Thurs off) or a 4-day compressed workweek, including weekend coverage, depending on business needs

Nice to Have

• Experience with Agile and DevOps ways of working.

• Familiarity with cloud platforms and infrastructure management.

• Relevant certifications in systems operations or infrastructure.

This position will be located inManila, Philippinesand offers the opportunity for a hybrid work environment with at least 2 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Benefits & Rewards

We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).

We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.

For more information, visitNasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.