Senior Site Reliability Engineer

Nasdaq, Inc.; Manila; Hybrid; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

HMO coverage

Employee stock purchase plan

Equity grant

Retirement plan

Annual bonus

Counseling sessions

e-learning subscriptions

Fitness & wellness

Job summary

Nasdaq, Inc. invites a Senior Site Reliability Engineer to join the Platform Operations leadership from Manila, delivering reliability for Nasdaq's cloud-based platforms.

You will work with a global team to support mission-critical services and drive continuous improvement in a fast-paced environment. You will manage incidents, implement changes, and advance observability, automation, and capacity practices across cloud platforms, while coordinating with security, engineering, and product teams.

Qualifications

• 8+ years of experience in 24x7x365 production environments, preferably in financial services, cloud operations, or managed services.

Responsibilities

• Manage incidents and problems through resolution, including diagnosis, recovery coordination, and follow-up actions.
• Test, plan, and deploy changes to cloud systems to improve reliability and customer outcomes.
• Drive observability, automation, patching, vulnerability management, and capacity practices.
• Facilitate disaster recovery tests and business continuity activities.
• Coordinate cross-functional initiatives with global engineering, security, product support, and customer delivery teams.
• Provide clear, structured communication during incidents and changes, including impact, status, risks, and next steps.

Skills

8+ years experience

Cloud platforms

Linux

Kubernetes

Terraform

Ansible

Docker

Datadog/AWS CloudWatch

Networking fundamentals

Strong communication

4-day work week

Tools

AWS

Azure

GCP

OCI

Job description

Senior Site Reliability Engineer

As a Senior Site Reliability Engineer to Sr. Director – Platform Operations, you'll play a critical role in ensuring the availability, reliability, and operational excellence of Nasdaq's cloud-based platforms. Based in Manila and working within a globally distributed team, you'll support mission‑critical services and drive continuous improvement across our FinTech Platform Operations organization. You'll thrive in this position if you're hands‑on, solutions‑oriented, and passionate about building resilient systems in a fast‑paced, high‑impact environment.

What You’ll Do

• Manage incidents and problems through resolution, including technical diagnosis, recovery coordination, and follow‑up actions with relevant teams.
• Test, plan, and deploy changes to cloud systems to strengthen reliability, operational excellence, and customer outcomes.
• Drive observability, automation, patching, vulnerability management, and capacity practices across cloud platforms.
• Facilitate disaster recovery tests, business continuity activities, change events, and operational readiness exercises.
• Coordinate cross‑functional operational initiatives with global engineering, security, product support, and customer delivery teams.
• Provide clear, structured communication during incidents and changes, including impact, recovery status, risks, and next steps.

What You’ll Bring

• 8+ years of experience supporting 24x7x365 mission‑critical production environments in financial services, cloud operations, or managed services.
• Strong hands‑on experience with cloud platforms (AWS, Azure, GCP, or OCI), Linux, Kubernetes, and infrastructure automation tools such as Terraform and Ansible.
• Solid experience with containerization technologies including Docker and Kubernetes.
• Proficiency in monitoring and observability tools such as Datadog or AWS CloudWatch.
• Strong understanding of networking fundamentals including TCP/IP, DNS, firewalls, VPNs, and routing.
• Excellent communication and stakeholder management skills, with the ability to articulate technical issues and recovery plans to both technical and non‑technical audiences.
• Flexibility to work on a 4‑day work week schedule (Mon - Tue - Fri - Sat) covering morning to afternoon hours.

Preferred Qualifications

• Professional‑level certification in AWS, Azure, or OCI.
• ITIL certification or equivalent service management experience.
• Experience in financial services environments or knowledge of relational database platforms (Oracle, PostgreSQL).

Work Schedule & Location

This is a permanent, full‑time role based in Bonifacio Global City, Philippines, operating on a hybrid work model with at least two days per week in the office. This role follows a 4‑day work week (Monday, Tuesday, Friday, and Saturday), covering the Australian time zone (8:00 AM – 7:00 PM AEST / 10 hours per day including a 1‑hour break).

Benefits & Rewards

We offer a competitive, well‑rounded rewards package designed to support the financial, physical, and emotional well‑being of our employees and their families (where applicable).

• In return, you can expect HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e‑learning platforms, fitness, wellness, and more.

We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees. For more information, visit Nasdaq Benefits & Rewards Career Page.

Come as You Are Nasdaq is an equal opportunity employer.

We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.

Join our Talent Community to stay in the loop on upcoming roles, events, and new opportunities across Nasdaq. Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role‑specific details.

We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’s how we do it, together. Want a deeper look into our culture? Explore our Culture Book. We support your success through You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well‑being and family care. Join the Team Advancing Economic Progress for All.