PHRN QA Manager - Night Shift, Onsite in Ortigas

Gap Solution Recurrent Firm; Quezon City; On-site; PHP 1,507,000 - 1,674,000; Full time

Job summary

Gap Solution Recurrent Firm is seeking an experienced PHRN QA Manager with a strong healthcare QA background to lead quality operations for a US Healthcare account in Ortigas, Pasig City. This role is 100% onsite with night shift, ASAP start, and a salary up to ₱150K monthly.

You will manage QA Analysts and Team Leads, drive quality audits, dashboards, and stakeholder reporting while upholding healthcare quality standards.

Qualifications

• Active PHRN License required.
• 3–5 years of Healthcare QA Manager experience in a BPO setup.
• Strong experience in quality auditing and people management.
• Experience handling US Healthcare BPO accounts.
• Strong knowledge of healthcare quality standards and processes.
• Experience managing Quality Analysts and Quality Team Leads.
• Strong analytical, leadership, and stakeholder management skills.
• Experience creating and analyzing quality reports and dashboards.
• Excellent communication and presentation skills.

Responsibilities

• Lead quality operations for a US Healthcare account.
• Manage Quality Analysts and Quality Team Leads.
• Drive quality audits and dashboards, and reporting to stakeholders.

Skills

PHRN License

Healthcare QA

Quality Auditing

People Management

Stakeholder Management

Quality Reports & Dashboards

Leadership

Communication & Presentation

Job description

Gap Solution Recurrent Firm is seeking an experienced PHRN QA Manager with a strong healthcare QA background to lead quality operations for a US Healthcare account in Ortigas, Pasig City. This role is 100% onsite with night shift, ASAP start, and a salary up to ₱150K monthly.

You will manage QA Analysts and Team Leads, drive quality audits, dashboards, and stakeholder reporting while upholding healthcare quality standards.