Healthcare QA Manager - EPIC/RCM, Night Shift, Onsite

Ggas Services; Metro Manila; On-site; PHP 1,219,000 - 1,460,000; Full time

Job summary

Ggas Services in Ortigas, Pasig City is hiring a Quality Manager for a 100% onsite night shift position. The role focuses on quality management within a US healthcare BPO environment, including auditing, dashboards, and end-to-end RCM processes. Start date ASAP with a competitive package.

The ideal candidate has 3–5 years of BPO QA experience, strong Excel skills, EPIC platform familiarity, and client-facing capabilities to lead QA initiatives and teams.

Qualifications

• 3–5 years Quality Manager experience in a BPO setup.
• Strong US Healthcare BPO background.
• Experience in quality auditing and people management.
• Experience using the EPIC platform.
• Healthcare RCM experience – End-to-End Process.
• Proficient in 7 QA Tools.
• Client-facing experience.
• Advanced Microsoft Excel skills.
• Experience creating dashboards from scratch.
• Willing to work 100% onsite in Ortigas.
• Willing to work night shift.
• Can start on September 7, 2026.

Skills

Quality management

US healthcare BPO

Quality auditing

People management

Client-facing

Dashboard creation

Education

Bachelor's degree

Tools

EPIC platform

Microsoft Excel

Job description

Ggas Services in Ortigas, Pasig City is hiring a Quality Manager for a 100% onsite night shift position. The role focuses on quality management within a US healthcare BPO environment, including auditing, dashboards, and end-to-end RCM processes. Start date ASAP with a competitive package.

The ideal candidate has 3–5 years of BPO QA experience, strong Excel skills, EPIC platform familiarity, and client-facing capabilities to lead QA initiatives and teams.