Phone Interview - Call Center Agent/Customer Service Representative 25k-30k Pay

Neksjob Philippines; Pampanga; On-site; PHP 279,000 - 334,800; Full time

Job summary

Neksjob Philippines is hiring a Call Center Agent/Customer Service Representative to handle incoming calls, explain products and services clearly, and deliver excellent customer experiences.

You will resolve issues quickly, help customers modify their accounts or plans, and take detailed notes to maintain an accurate record of each call. At least 6 months of call center experience is preferred. Join a supportive team with reliable shifts and opportunities for growth within the company.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer incoming calls with a professional tone.
• Explain products and services clearly.
• Tackle problems quickly and make the process painless.
• Help customers modify their accounts or plans.
• Take clear notes to maintain a solid call record.

Skills

Call center experience

Job description

Phone Interview - Call Center Agent/Customer Service Representative 25k-30k Pay

Job Description

We are seeking qualified, service-driven professionals to join our call center team. The successful candidate will answer incoming calls, explain our products and services in a clear and easy-to-understand way, assist customers with their concerns, and provide excellent service to ensure a positive customer experience.

Your main tasks include:

• Answering calls with a professional and caring tone
• Explaining our products in a way that just makes sense
• Tackling problems fast and making the process painless
• Helping customers make changes to their accounts or plans
• Taking clear notes so we have a solid record of every call

Qualifications

• At least 6 months call center experience

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