Call Center Agent/Customer Service Representative Earn Up to 30k

Neksjob Philippines; Davao del Sur; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Call Center Agent and Customer Service Representative in the Philippines. You'll assist customers by answering questions, resolving concerns, processing requests, and ensuring every interaction reflects excellent customer service.

In this role you will answer customer calls, explain products and policies, resolve issues quickly, and keep detailed notes of each interaction. Join our team to grow with a company that values professional development, performance

Qualifications

• 6 months call center or customer service experience.
• Strong verbal and written communication skills.
• Ability to update records accurately.

Responsibilities

• Answer customer calls and inquiries.
• Explain products, services, and policies.
• Resolve customer issues promptly and professionally.
• Update accounts and maintain accurate records.
• Document details of every customer interaction.

Skills

Customer service

Communication skills

Problem solving

Job description

Call Center Agent/Customer Service Representative Earn Up to 30k

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Join our team as a Call Center Agent and make a difference with every conversation. You'll assist customers by answering questions, resolving concerns, processing requests, and ensuring every interaction reflects excellent customer service.

What You'll Do

Answer customer calls and assist with inquiries.

Explain products, services, and company policies.

Resolve customer issues quickly and professionally.

Update customer records and account information.

Keep detailed notes of every customer interaction.

Qualifications

At least 6 months call center experience

Tips

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