Call Center Agent/Customer Service Representative 25k-30K Pay (HMO on Day 1)

Neksjob Philippines; Pampanga; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

HMO on Day 1

Job summary

NeksJob Philippines is seeking friendly Call Center Agents to be the first point of contact for customers, helping them understand products, resolve issues, and maximize their experience.

Responsibilities include handling inbound calls with a professional demeanor, explaining product details clearly, resolving concerns promptly, guiding account changes, and keeping detailed records of interactions. A minimum of 6 months call center experience is preferred.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Handle incoming calls with a warm, professional attitude.
• Explain product details clearly.
• Resolve customer concerns quickly and effectively.
• Guide customers through account or plan changes.
• Keep detailed records of each interaction.

Skills

Call center experience

Job description

Call Center Agent/Customer Service Representative 25k-30K Pay (HMO on Day 1)

We are looking for friendly, professional Call Center Agents to join our growing team. You will be the first point of contact for our customers, helping them understand our products, resolve issues, and get the most out of their experience with us.

What you'll be doing:

Handle incoming calls with a warm, professional attitude

Explain product details in a way that's easy to follow

Solve customer concerns quickly and effectively

Guide customers through account or plan changes

Keep detailed records of each interaction

Qualifications

At least 6 months call center experience

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