Phone Customer Service/Personal Assistant

RemoteVA; Metro Manila; On-site; PHP 330,258 - 440,345; Part time

Job summary

RemoteVA in the Philippines is seeking a reliable Phone Customer Service / Personal Assistant for a remote, part-time role starting at 20 hours per week. You will support daily business operations, handle customer service calls, assist with dispatching, and perform general administrative tasks.

The position emphasizes strong English communication, organization, and independent work in a quiet home office with a stable internet connection.

Qualifications

• Prior experience in customer service or administrative support preferred.
• Excellent verbal and written English communication.
• Comfortable handling phone calls and interacting with customers.
• Strong organizational and time management skills.
• Ability to multitask and work independently.

Responsibilities

• Answer incoming phone calls and provide customer service.
• Respond to customer inquiries professionally and promptly.
• Assist with dispatching and scheduling coordination.
• Perform general administrative and secretarial tasks.
• Manage emails and calendars.
• Maintain accurate records and update company information.
• Communicate effectively with customers and team members.
• Provide administrative support to daily operations.

Skills

Excellent communication

Organizational skills

Time management

Multitask

Phone etiquette

Tools

Microsoft Office

Google Workspace

Job description

Overview

Phone Customer Service / Personal Assistant (Part-Time, Remote): We are looking for a reliable and organized professional to support daily business operations. This remote, part-time role involves handling customer service calls, assisting with dispatching, and performing general administrative and secretarial tasks. Starting at 20 hours per week.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Respond to customer inquiries professionally and promptly.
• Assist with dispatching and coordinating schedules or appointments.
• Perform general administrative and secretarial tasks.
• Manage emails, calendars, and other day-to-day office duties as assigned.
• Maintain accurate records and update company information when needed.
• Communicate effectively with customers and team members.
• Provide general administrative support to ensure smooth daily operations.

Requirements

• Previous experience in customer service, administrative support, or as a virtual/personal assistant is preferred.
• Excellent verbal and written English communication skills.
• Comfortable handling phone calls and interacting with customers.
• Strong organizational and time management skills.
• Ability to multitask and work independently.
• Proficient in Microsoft Office or Google Workspace.
• Reliable internet connection and a quiet work environment.

Work Schedule

• Part-Time
• 20 hours per week (with the possibility of additional hours based on business needs)

Additional Information

• Gender: No preference.