Pharmaceutical Operations Officer

Scriptmed, Inc.; San Juan; On-site; PHP 480,000 - 720,000; Full time

Job summary

Scriptmed, Inc. seeks a Pharmaceutical Operations Officer to support the Operations Manager in warehousing, inventory monitoring, sales order fulfillment, deliveries, returns, recalls, and operational documentation.

The role ensures that pharmaceutical products are stored, handled, and distributed in accordance with Company procedures, Good Distribution Practices, and applicable FDA requirements. The role involves coordinating cross‑department activities, monitoring FEFO inventory, and assisting

Responsibilities

• Coordinates with Sales, Warehouse, Accounting, Regulatory, and other departments regarding stock availability, client requirements, delivery schedules, and operational concerns.
• Coordinates the complete order fulfillment process from receipt and validation of orders to preparation, dispatch, delivery, and submission/receiving of completed documents.
• Monitors pharmaceutical inventory using the FEFO method and maintains accurate records of product names, batch numbers, quantities, and expiration dates.
• Assists in implementing and monitoring compliance with company policies, SOPs, Good Storage Practices, Good Distribution Practices, and applicable FDA regulations.
• Coordinates product returns, pull-outs, recalls, and rejected deliveries, ensuring proper documentation, segregation, and endorsement to authorized personnel.
• Assists in handling delivery complaints, product discrepancies, damaged products, and other operational concerns, and escalates quality or safety-related complaints to the appropriate department.

Job description

About the role

Pharmaceutical Operations Officer provides overall assistance to the Operations Manager in the areas of warehousing, inventory monitoring, sales order fulfillment, deliveries, returns, recalls, and operational documentation. The role helps ensure that pharmaceutical products are stored, handled, and distributed in accordance with Company procedures, Good Distribution Practices, and applicable FDA requirements.

Key responsibilities

• Coordinates with the Sales, Warehouse, Accounting, Regulatory, and other departments regarding stock availability, client requirements, delivery schedules, and operational concerns.
• Coordinates the complete order fulfillment process from receipt and validation of orders to preparation, dispatch, delivery, and submission/receiving of completed documents.
• Monitors pharmaceutical inventory using the First-Expiry, First-Out (FEFO) method and maintains accurate records of product names, batch lot numbers, quantities, and expiration dates.
• Assists in implementing and monitoring compliance with company policies, Standard Operating Procedures, Good Storage Practices, Good Distribution Practices, and applicable FDA regulations.
• Coordinates product returns, pull-outs, recalls, and rejected deliveries, ensuring proper documentation, segregation, and endorsement to authorized personnel.
• Assists in handling delivery complaints, product discrepancies, damaged products, and other operational concerns, and escape quality or safety-related complaints to the appropriate department.