Personal Shopper Manager - Corporate Sales (B2B) | La Union

SM Store; San Fernando; On-site; PHP 420,000 - 680,000; Full time

Job summary

SM Store in the Philippines seeks an experienced corporate sales professional to cultivate strong client relationships, drive sales growth, and tailor solutions to meet business needs. The role involves managing accounts, generating leads, and coordinating with internal teams to ensure seamless order fulfillment.

Ideal candidates have 2–3 years in corporate or B2B sales, excellent negotiation skills, and a customer-first mindset to nurture loyalty and long-term partnerships.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 2–3 years in sales or customer support with B2B focus.
• Strong communication and negotiation skills to maintain client relationships.

Responsibilities

• Manage and develop corporate client accounts with sales growth and retention.
• Generate leads through networking and referrals, coordinating with internal teams.
• Provide personalized product recommendations based on corporate client needs.
• Engage B2B clients via calls, emails, and meetings to present offerings and promotions.
• Process orders, upsell and cross-sell to meet client requirements and ensure smooth transactions.
• Maintain detailed records of client interactions and orders to support retention and reactivation.
• Collaborate with internal teams to ensure timely delivery of corporate orders.
• Ensure a customer-first attitude in every interaction to drive loyalty.

Skills

Relationship building

Negotiation

Sales growth

Education

Bachelor's Degree in Business or Marketing

Job description

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.