Personal Shopper Manager - Corporate Sales (B2B) | La Union

SM Store; La Union; On-site; PHP 600,000 - 900,000; Full time

Job summary

SM Store in the Philippines seeks a corporate sales professional to build and manage strong B2B client relationships. You will drive sales growth, tailor solutions, and ensure a customer-first approach across all interactions.

The role requires 2–3 years in sales or customer support with corporate focus, and strong negotiation skills to retain and expand key accounts.

Qualifications

• Bachelor's degree required in business, marketing, or related field.
• 2–3 years in sales or customer support, with corporate/B2B focus.
• Strong communication and negotiation skills for client relationships.

Responsibilities

• Manage and grow corporate client accounts to drive sales and retention.
• Generate leads through networking and referrals, coordinating with internal units.
• Provide personalized product recommendations for each client.
• Engage with B2B clients via calls, emails, and meetings to present offerings.
• Process orders, upsell, and cross-sell to meet client requirements.
• Maintain records of interactions and orders to support retention.
• Collaborate with internal teams for timely delivery of corporate orders.
• Uphold a customer-first attitude in every interaction.

Skills

Corporate sales

B2B

Account management

Negotiation

Education

Bachelor’s Degree in Business/Marketing

Job description

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications:

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.