Personal Shopper Manager - Corporate Sales (B2B) | La Union

SM Store; San Fernando; On-site; PHP 480,000 - 720,000; Full time

Job summary

SM Store is seeking a results-driven Corporate Sales Specialist to manage and grow relationships with business clients in a customer-first environment. The role emphasizes upselling, cross-selling, and delivering tailored solutions to meet corporate needs.

You will collaborate with internal teams to ensure timely delivery and maintain detailed client records, driving long-term retention and satisfaction across key accounts.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• 2–3 years of experience in sales or customer support, focused on corporate/B2B.
• Strong communication and negotiation skills to build client relationships.

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via calls, emails, and meetings to present new product offerings, trends, and promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless transaction process.
• Maintain detailed records of client interactions, order history, and account updates using appropriate tools and systems.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Skills

Communication skills

Negotiation

Client relationships

Education

Bachelor’s degree in Business/Marketing

Job description

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.