Performance Management Partner

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 1,800,000 - 2,400,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a seasoned HR Performance Management Lead to own the end-to-end lifecycle, including OKRs, MYR, and EOY cycles, ensuring timely execution and high-quality outcomes. You will design, configure, test, and maintain performance processes within the HR system, lead governance, and craft communications for ELT, managers, and staff.

The role requires strong analytics, stakeholder engagement, and the ability to translate data into actionable development

Qualifications

• Proven experience delivering end-to-end performance management or equivalent HR cycle processes in a complex organisation.
• Strong programme and operational management capability, with experience managing systems, timelines, dependencies, and multi-stakeholder delivery.
• Experience working with HR systems (e.g., performance management or HRIS platforms), including configuration, testing, and process optimisation.
• Strong stakeholder management skills with confidence engaging and influencing senior leaders, including ELT and ExCo-level audiences.
• Experience preparing executive-level reporting, dashboards, and presentation materials with strong attention to data quality and clarity.

Responsibilities

• Own and deliver the end-to-end performance management lifecycle, including OKRs, Mid-Year Review (MYR), and End-of-Year (EOY) cycles, ensuring timely execution and high-quality outcomes.
• Design, configure, test, and maintain performance management processes within the HR system, including system build, user acceptance testing (UAT), fixes, and enhancements.
• Lead cycle delivery governance, ensuring all performance processes launch, run, and close on schedule with minimal disruption and strong adoption.
• Develop and execute the communications strategy for all performance cycles, tailoring messaging for ELT, People Managers, and colleagues, and managing timelines, expectations, and escalation points.
• Create, maintain, and continuously improve performance management guidance materials, including toolkits, FAQs, and manager enablement resources to ensure consistent application of the process.
• Act as a key partner to People Business Partners (BPs) to align on performance approach, cycle execution, escalation management, and consistency of application across the organisation.
• Liaise with Talent Development teams to ensure performance outcomes are translated into actionable development interventions, learning solutions, and capability-building initiatives.
• Define and support the calibration approach in collaboration with ADS and Business Partners, ensuring fairness, consistency, and defensibility of outcomes across the organisation.
• Produce ExCo-level calibration materials, including data packs, dashboards, and presentation decks, and support senior leadership through calibration forums and decision-making sessions.
• Own performance reporting and analytics, including OKR coverage, review completion rates, rating distributions, participation levels, and identification of key risks or data quality issues.
• Provide clear, actionable insights and recommendations to senior stakeholders and ExCo to support decision-making and continuous improvement of the performance process.
• Manage programme delivery for all performance cycles, including tracking milestones, risks, dependencies, and issues, and ensuring early escalation with clear mitigation options.
• Act as day-to-day delivery lead for performance management programmes and maintain effective governance with the assigned project sponsor.

Skills

End-to-end PM

HR systems experience

Stakeholder management

Executive reporting

Data analytics

Calibration familiarity

Communication

Cross-functional collaboration

US/AU meeting coordination

Tools

HRIS platforms

Job description

KEY RESPONSIBILITIES

You will:

• Own and deliver the end-to-end performance management lifecycle, including OKRs, Mid-Year Review (MYR), and End-of-Year (EOY) cycles, ensuring timely execution and high-quality outcomes.
• Design, configure, test, and maintain performance management processes within the HR system, including system build, user acceptance testing (UAT), fixes, and enhancements.
• Lead cycle delivery governance, ensuring all performance processes launch, run, and close on schedule with minimal disruption and strong adoption.
• Develop and execute the communications strategy for all performance cycles, tailoring messaging for ELT, People Managers, and colleagues, and managing timelines, expectations, and escalation points.
• Create, maintain, and continuously improve performance management guidance materials, including toolkits, FAQs, and manager enablement resources to ensure consistent application of the process.
• Act as a key partner to People Business Partners (BPs) to align on performance approach, cycle execution, escalation management, and consistency of application across the organisation.
• Liaise with Talent Development teams to ensure performance outcomes are translated into actionable development interventions, learning solutions, and capability-building initiatives.
• Define and support the calibration approach in collaboration with ADS and Business Partners, ensuring fairness, consistency, and defensibility of outcomes across the organisation.
• Produce ExCo-level calibration materials, including data packs, dashboards, and presentation decks, and support senior leadership through calibration forums and decision-making sessions.
• Own performance reporting and analytics, including OKR coverage, review completion rates, rating distributions, participation levels, and identification of key risks or data quality issues.
• Provide clear, actionable insights and recommendations to senior stakeholders and ExCo to support decision-making and continuous improvement of the performance process.
• Manage programme delivery for all performance cycles, including tracking milestones, risks, dependencies, and issues, and ensuring early escalation with clear mitigation options.
• Act as day-to-day delivery lead for performance management programmes and maintain effective governance with the assigned project sponsor.

SKILLS AND QUALIFICATIONS

• Proven experience delivering end-to-end performance management or equivalent HR cycle processes in a complex organisation.
• Strong programme and operational management capability, with experience managing systems, timelines, dependencies, and multi-stakeholder delivery.
• Experience working with HR systems (e.g., performance management or HRIS platforms), including configuration, testing, and process optimisation.
• Strong stakeholder management skills with confidence engaging and influencing senior leaders, including ELT and ExCo-level audiences.
• Experience preparing executive-level reporting, dashboards, and presentation materials with strong attention to data quality and clarity.
• Ability to translate complex processes into simple, practical guidance and user-friendly materials for managers and employees.
• Strong analytical capability, with experience interpreting performance data, identifying trends, and producing actionable insights.
• Experience working closely with People Business Partners, Talent Development, and Reward or similar HR functions.
• Familiarity with calibration processes, governance frameworks, and performance rating methodologies is highly desirable.
• Excellent attention to detail, strong follow-through, and ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, particularly in simplifying complex concepts for broad audiences.

Work Schedule: Mid Shift, though there may be occasional flexibility required to accommodate meetings with stakeholders in the US or Australia.

Work Setup: Hybrid setup, with 2-3 days onsite