PeopleSoft Financials Functional Support

International Committee of the Red Cross; Hinoba-an; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

The International Committee of the Red Cross (ICRC) is seeking a PeopleSoft Financials Functional Support analyst to provide day-to-day functional support for Peoplesoft Financials modules in the Manila MSC. You will troubleshoot issues, document requirements, and collaborate with developers and business users to deliver efficient solutions.

You will contribute to testing, system upgrades, and documentation, while promoting continuous process improvement and best practices within the team.

Qualifications

• Bachelor’s degree in Accounting, Business, or Finance is required.
• Strong problem-solving and analytical skills are essential.
• Excellent communication and interpersonal abilities are needed to support users.

Responsibilities

• Provide day-to-day functional support for Peoplesoft Financials modules.
• Troubleshoot and resolve system issues and user inquiries.
• Collaborate with business owners and end-users to document requirements.
• Configure and customize Peoplesoft applications to meet business requirements.
• Perform system testing and validation of changes.
• Assist in the implementation of new functionalities and system upgrades.
• Develop and maintain technical and functional documentation.
• Collaborate with technical teams to ensure smooth system operations.
• Identify opportunities to improve business processes and system efficiency.
• Provide training and guidance to end-users.
• Stay updated on PeopleSoft trends and best practices.

Skills

Communication skills

Analytical skills

Problem-solving

Team player

Learning orientation

SQL

Expense claim processes

Education

Bachelor’s degree in Accounting, Business, or Finance

Tools

PeopleSoft 9.2

ERP systems

Job description

PeopleSoft Financials Functional Support

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The PeopleSoft Financial Functional Analyst will provide comprehensive support to business users, addressing functional and technical inquiries related to the PeopleSoft ERP system. Responsibilities include conducting functional analysis, testing, and troubleshooting to resolve user-reported issues. The role involves collaborating with developers and consultants to design efficient solutions based on business requirements and will report directly to the team leader.

Accountabilities & functional responsibilities

• Provide day-to-day functional support for Peoplesoft Financials modules.
• Troubleshoot and resolve system issues and user inquiries.
• Collaborate with business owners and end-users to understand and document requirements.
• Configure and customize Peoplesoft applications to meet business requirements.
• Perform system testing and validation of changes.
• Assist in the implementation of new functionalities and system upgrades.
• Develop and maintain technical and functional documentation.
• Collaborate with technical teams to ensure smooth system operations.
• Identify opportunities to improve business processes and system efficiency.
• Provide training and guidance to end-users.
• Stay updated on the latest PeopleSoft trends and best practices.

Change Management and Testing

• Assist in the implementation of new functionalities and system upgrades.
• Perform system testing and validation of changes.

Knowledge Base (KB) Management and Continuous Improvement

• Documentation of best practices in internal procedures on handling incidents and requests.
• Maintain application user manual and e-learning packages, propose improvements, if necessary.
• Provide training and guidance to end-users.
• Contribute to and deliver improvements that support the continuous improvement of processes and controls within the team.

Selection Requirements

• Bachelor’s degree in Accounting, Business, or Finance
• Strong functional expertise in Finance, Accounting, Accounts Receivable, Accounts Payable, and General Ledger modules, with an understanding of Supply Chain processes
• Experience with Peoplesoft 9.2 or lower versions.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong learning orientation and commitment to continuous improvement
• Knowledge of SQL is a plus.
• Experience with Expense Claim processes is a plus.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

Location: Manila Shared Services Centre (MSC)

Job Family: Management

Contract Type: Open-ended contract

Title: PeopleSoft Financials Functional Support