People Services and Workplace Assistant Manager

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.); Parañaque; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking an Assistant Manager – People Services (Workplace & Facilities) to lead OSH, security, and facilities operations in our Manila-area campuses. You will drive safety compliance, manage service providers, and control operating costs while ensuring a safe, secure, and productive workplace for staff.

In this role you will oversee vendor management, budgeting, and continuous improvement initiatives, collaborating with People Services

Qualifications

• Bachelor’s degree in Engineering or related field.
• At least 5 years of relevant facilities/workplace safety experience.
• Experience managing vendors, budgets, and cross-functional stakeholders.

Responsibilities

• Oversee Occupational Safety and Health programs, risk assessments, and inspections.
• Lead security operations, access control, and incident response processes.
• Manage facilities operations, maintenance, and utility monitoring.
• Coordinate with vendors, contractors, and service providers to ensure service levels.
• Assist in budget planning, procurement, and cost-saving initiatives.

Skills

Leadership

Negotiation

Problem-solving

Education

Bachelor’s degree in Engineering or related field

Job description

We are looking for a results-driven Assistant Manager – People Services (Workplace & Facilities) to oversee occupational safety and health, security operations, facilities management, and utility services. This role will drive workplace safety and regulatory compliance, ensure efficient facilities operations, manage service providers, and optimize operational costs while maintaining a safe, secure, and productive working environment.

Key Responsibilities:

1. Occupational Safety and Health (OSH)

• Lead the implementation and monitoring of workplace safety programs, risk assessments, safety inspections, and emergency preparedness activities.
• Oversee OSH training, safety orientations, fire drills, and incident investigations, ensuring timely corrective and preventive actions.
• Monitor compliance with applicable DOLE regulations and company safety standards.
• Maintain safety documentation, compliance reports, and other regulatory requirements.

2. Security and Risk Management

• Oversee security operations, access control, visitor management, and incident response procedures.
• Manage security service providers and ensure adherence to company security standards and service-level agreements.
• Identify potential workplace risks and implement measures to protect employees, facilities, and company assets.

3. Facilities and Utility Management

• Manage day-to-day facilities operations, including building maintenance, housekeeping, sanitation, repairs, and preventive maintenance.
• Oversee utility consumption, including electricity, water, air conditioning, and other facility-related services.
• Coordinate with building administration, contractors, and service providers to ensure operational continuity.
• Identify opportunities to improve facility efficiency, optimize resource utilization, and control operating expenses.

4. Vendor and Budget Management

• Manage third-party providers covering security, maintenance, housekeeping, pest control, and other workplace services.
• Monitor vendor performance, contract compliance, service quality, and cost-effectiveness.
• Assist in budget planning, expense monitoring, procurement, and contract negotiations or renewals.
• Recommend cost-saving initiatives without compromising safety, compliance, and service quality.

5. Leadership and Continuous Improvement

• Provide direction and guidance to workplace support personnel and service providers.
• Establish operational standards, performance indicators, and reporting mechanisms for workplace services.
• Collaborate with People Services, Operations, and other departments to address workplace concerns and improve employee experience.
• Drive process improvements to strengthen workplace safety, facilities efficiency, and service delivery.

Qualifications:

• Bachelor’s degree in Engineering, Occupational Safety and Health, Facilities Management, Business Administration, or a related field.
• At least 5 years of relevant experience, preferably with supervisory or managerial responsibilities in facilities management, workplace safety, security, or general services.
• Experience managing vendors, budgets, facilities operations, and cross-functional stakeholders.
• Working knowledge of Philippine OSH regulations, facilities maintenance, security management, and utility monitoring.
• Strong leadership, analytical, negotiation, and problem-solving skills.
• Proficiency in Microsoft Office and operational reporting tools.

Preferred Qualifications:

• Basic Occupational Safety and Health (BOSH) or equivalent OSH training.
• Safety Officer certification or relevant DOLE-recognized safety training.
• Experience managing workplace safety programs, compliance audits, emergency preparedness, and incident investigations.
• Background in utility cost optimization, facilities budgeting, and third-party service management.

What We’re Looking For:

A proactive and strategic professional with strong operational discipline and leadership capabilities who can drive safety compliance, strengthen workplace security, optimize facilities and utility costs, and ensure efficient delivery of People Services support.