People & Partnerships Account Manager — Growth & Ops

Manatal; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Manatal is seeking an Account Manager, People and Partnership to oversee the operation of assigned clients and ensure quality delivery of Microsourcing services. The CE AM acts as the main client contact across Microsourcing departments and services.

You will help clients set up their Philippines operation and drive growth, implement performance management, engagement activities, and development plans while maintaining safe, compliant workplaces.

Qualifications

• Experience in client account management or operations is preferred.
• Strong communication and coordination across departments.

Responsibilities

• Oversee a set of specific clients and deliver EBITDA, client growth, reduced attrition, and client net promoter scores.
• Assist clients in setting up their Philippines operations and implement performance management, rewards and development plans.
• Expand client operations by understanding business needs and identifying opportunities for growth.
• Maintain account details and ensure accurate, on-time client billings.
• Ensure a safe, healthy, and sustainable workplace and complete required training and compliance.

Job description

Manatal is seeking an Account Manager, People and Partnership to oversee the operation of assigned clients and ensure quality delivery of Microsourcing services. The CE AM acts as the main client contact across Microsourcing departments and services.

You will help clients set up their Philippines operation and drive growth, implement performance management, engagement activities, and development plans while maintaining safe, compliant workplaces.