People Development Director

Optum, a UnitedHealth Group Company; Makati; Hybrid; PHP 3,500,000 - 6,000,000; Full time

Job summary

Optum, a UnitedHealth Group company, seeks a Director of Talent Development in the Philippines to lead regional learning initiatives. You will design, implement, and evaluate programs to foster a culture of continuous learning for colleagues, including managers and emerging leaders.

You will collaborate with senior leaders, leverage data and feedback, and deliver blended development solutions at scale, shaping learning experiences that address current and future business needs.

Qualifications

• Bachelor's degree in Human Resources, Business Administration or related field (Advanced degree preferred).
• 15+ years of experience in HR.
• 10+ years leading L&D initiatives with designing, implementing, and delivering learning programs.
• Experience in Organizational Development and managing a team in a global org.
• Experience designing training through online learning, ILT, and micro-learning.
• Experience implementing assessment tools such as 360 feedback, Hogan, MBTI, StrengthsFinder, DiSC (certifications preferred).
• Experience diagnosing performance problems and designing interventions.
• Strong ability to diagnose internal customer needs and develop talent solutions.

Responsibilities

• Drive talent development and org development interventions aligning with business priorities.
• Conduct learning needs analyses to identify gaps and create innovative solutions.
• Build relationships with stakeholders and collaborate across functions.
• Leverage data, surveys, and feedback to influence learning strategy.
• Evaluate programs for effectiveness and drive continuous improvement.
• Collaborate with senior leaders to anticipate needs and benchmark best practices.
• Create blended development solutions including instructor-led, e-learning, and micro-learning.
• Lead design and delivery of leadership development for all levels.
• Prepare budgetary recommendations to meet geography goals.

Skills

HR leadership

Learning strategy

Stakeholder management

Data-driven decisions

Healthcare industry knowledge

Education

Bachelor's degree in HR / Business Admin

Tools

360 feedback

Hogan

MBTI

StrengthsFinder

DiSC

Job description

About the role

The Director of Talent Development Philippines is responsible for driving the learning interventions for this region. This role will be responsible for implementation and evaluation of programs that facilitate a culture of continuous learning of colleagues, including managers and emerging leaders. This position will cultivate solid, collaborative relationships, identify opportunities for enhancing our learning offerings, and provide strategic and tactical approaches that provide a measurable impact to addressing current and future business needs.

Key responsibilities

• Drive key talent development and org development interventions as per the vision and strategic priorities of the business, reinforcing a learning culture and offering innovative programs to all employees
• Conduct learning needs analysis to identify learning gaps and initiate innovative solutions for learning needs
• Build exceptional relationships with colleagues and stakeholders, communicating effectively with all levels, and work cross-functionally with business and HR business partners
• Leverage business data, engagement and pulse surveys, direct employee feedback, and best practices to influence the learning strategy and employee learning experiences
• Perform ongoing evaluations of current programs to measure effectiveness and impact and manage continuous improvement initiatives
• Collaborate with senior leadership and talent leaders to anticipate needs, gather requirements, and benchmark industry trends and best practices in training and development
• Create development solutions including instructor-led courses, e-learning modules, and micro-learning options, incorporating a blended approach to delivery
• Facilitate innovative, engaging, and dynamic training sessions to small and large groups of varying seniority
• Lead the design, development, implementation, and evaluation of manager and individual contributor development solutions for all levels of leadership within the company
• Prepare budgetary recommendations that meet function goals for the geography and provide for effective management of resources

About you

• Bachelor's degree in Human Resources, Business Administration, or a related field (Advanced degree preferred)
• 15+ years of experience in HR
• 10+ years of experience leading Learning & Development initiatives with demonstrated experience designing, implementing, and delivering comprehensive and diverse learning programs
• Organizational Development experience and proven experience managing a team, preferably in a global organization
• Experience designing effective training and development programs through online learning, instructor-led delivery, and micro-learning
• Experience implementing assessment tools such as 360 feedback, Hogan, MBTI, StrengthsFinder, DiSC (Formal certification in such assessments preferred)
• Experience analyzing individual and team performance problems, designing and implementing appropriate interventions, and intervention evaluation
• Proven ability to diagnose internal customer needs and identify or develop talent solutions to meet those needs
• Proven strategic thinker possessing consulting capability and capability to facilitate innovative and dynamic training sessions to small and large groups
• Demonstrated data-driven mindset with capability at leveraging business data, engagement and pulse surveys, direct employee feedback, and best practices to influence learning strategy

Work Details

• Hybrid Set-up (3x onsite, 2x working from home)
• Mid Shift (2PM-11PM or 3PM-12MN)
• Location: One Ayala, Makati

About us

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.