Pega Developer - Cebu | Manila

QBE Group Shared Services Centre; Metro Manila; Hybride; PHP 600 000 - 1 200 000; Plein temps

Résumé du poste

QBE Group Shared Services Centre is seeking a Software Engineer in the Philippines. You will design, code, test, and document complex programs and scripts from agreed specifications, collaborating with business stakeholders and the project team to deliver reliable solutions.

Responsibilities include analyzing requirements, developing applications with BA/QA/SMEs, driving performance improvements via automated tests, and ensuring SDLC adherence.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Hands-on development on client-server and n-tier systems.
• Analytical and problem-solving skills.
• Extensive knowledge of PEGA.
• Relational database and SQL development experience.
• Knowledge of ServiceNow workflow configurations, catalog item development and integration.

Responsabilités

• Analyze business requirements and design solutions.
• Develop applications with BA/QA and SMEs.
• Improve performance with automated tests and CI/CD.
• Follow SDLC processes and support continuous improvement.
• Deliver solutions within scope, schedule and budget.
• Prepare technical documentation and handover changes.

Connaissances

Analytical and problem-solving skills

Client-server and n-tier development

Relational database and SQL

ITIL best practices

ServiceNow workflow & catalog

Formation

Bachelor's Degree or equivalent

Outils

PEGA

ServiceNow

CI/CD

Description du poste

• Happy to talk flexible working arrangements

The Opportunity

The Software Engineer designs, codes, tests, corrects, and documents complex programs and scripts from agreed specifications and subsequent iterations, using agreed standards and tools. Collaborates in reviews of specifications, with others as appropriate. Collaborates with business stakeholders in reviews of specifications, conduct necessary testing until implementation.

Primary Responsibilities

• Analyze business requirements, design and implement solutions. Breaking complex requirements into component-based requirements / design that can be individually designed / built / tested
• Develop applications which includes coordination and collaboration with the BA/QA as well as the Subject Matter Experts (SMEs) of the project owners
• Focus on improvement activities with performance improvements clearly tracked and measured, i.e., automated test suites created and used to reduce time required for testing pre-release
• Follow the SDLC processes in the design and delivery of technology solutions while actively supporting a continuous improvement culture
• Utilize expertise and deliver solutions that meet customers' needs and are in alignment with agreed scope, schedule and budget
• Recommend and effectively handover application changes and enhancements and provide support as required
• Ensure that all required compliance needs are adhered to
• Escalate complex issues when they arise
• Adherence to company methodologies
• Ensure customer impacts are assessed and addressed in the design and delivery of solutions
• Minimal disruption to customer-facing solutions
• Positive customer feedback
• Ensure appropriate support to the end users during UAT and Postproduction Testing
• Participate in Defect Triage meetings
• Assist with performing releases, handover and support activities as required
• Estimate effort for activities, report on progress and manage all activities within agreed budget
• Minimal rework required during UAT or post implementation
• Test activities completed to the required level of quality, within the scheduled amount of time and to the agreed budget
• Minimal disruption to business areas during and post deployment
• Accuracy and timeliness of output
• May mentor Junior/Associate Engineers
• Successful transfer of knowledge
• Create and maintain catalog items: This includes creating new catalog items, editing existing ones, and managing their lifecycle.
• Define approval workflows: Set up and manage the approval workflows for the catalog items to ensure that they are properly approved before they are made available to end-users.
• Manage access and security: Helps managing the access rights of different users to the catalog items and ensuring that the security of the catalog is maintained.
• Monitor performance and usage: Monitor the usage of the catalog items and makes performance improvements as needed to ensure that the catalog is running smoothly.
• Create reports and dashboards: Helps creating and maintaining reports and dashboards to help monitor and analyze the usage of the catalog items
• Escalate complex issues when they arise
• MID server implementation and configuration experience
• ServiceNow Architecture
• Data loads /transform maps
• Delivery of technical documentation
• Deployment via update sets and unit testing
• Contribute to the continuous improvement of development processes and methodologies (e.g conducting proactive and regular data analysis for process improvement with ServiceNow Solutions)
• SDLC and associated methodologies followed

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• Some relevant years of experience Required Licenses/Certifications
• Hands on development on client server and n-tier systems
• Analytical and problem-solving skills
• Extensive knowledge of PEGA
• Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience

• Relational database and SQL development experience

Preferred Knowledge

• Broad knowledge of software development life cycle processes
• Knowledge on OOPS concepts
• Knowledge on Agile
• knowledge on CI/CD implementation
• Strong knowledge of ITIL best practices
• Knowledge of ServiceNow Workflow Configurations, Catalog Item Development and Integration

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.