Payroll Senior Analyst

Johnson & Johnson Innovative Medicine; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Johnson & Johnson Innovative Medicine in Taguig, Philippines, seeks a Payroll Senior Analyst to deliver accurate, compliant payroll for designated regions and drive process improvements. You will mentor analysts, support audits, and collaborate with HR, Finance, IT, and external providers on complex payroll tasks.

The role requires 3–5 years in HR or finance/payroll, leadership experience, and strong knowledge of payroll systems (SAP/Workday).

Qualifications

• Bachelor’s degree in business, HR, finance, accounting, or related field.
• 3–5 years of relevant experience in HR or finance/payroll operations, preferably in a shared services or multinational environment.
• 1–2 years of leadership, mentoring, or coaching experience.
• Strong knowledge of payroll processing concepts and statutory payroll requirements.
• Proficiency with payroll and HR systems such as SAP and/or Workday; ADP and other payroll systems advantageous.
• Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Office tools.
• Advanced Microsoft Excel skills and experience with case management or ticketing tools.
• Excellent English verbal and written communication skills.
• High attention to detail, problem-solving and analytical skills.
• Ability to prioritize, meet deadlines, and work independently with minimal supervision.
• Confidentiality and adherence to data privacy and internal controls.
• Customer-focused with strong stakeholder management skills.
• Collaborative team player with cross-cultural adaptability.
• Preferred: Experience with EMEA and/or ASPAC payroll, timekeeping systems, payroll certifications, and external payroll providers.

Responsibilities

• Deliver payroll operations and administration for designated countries/regions in line with global standards and local requirements.
• Prepare, reconcile, and review payroll reports; validate statutory payments and third-party disbursements.
• Investigate and resolve complex payroll issues; handle employee inquiries and escalate as needed.
• Monitor payroll mailboxes and service management tickets; collaborate with vendors and internal stakeholders.
• Drive continuous improvement, automation, and standardization of payroll processes.
• Lead and mentor Analysts; assist in planning, resourcing, and project execution; support onboarding.

Skills

Business Behavior

Coaching

Communication

Data Capturing

Data Reporting

Detail-Oriented

Financial Analysis

Financial Risk Management

Internal Controls

Payroll Processing

Payroll Reporting

Payroll Software

Payroll Taxes

Problem Solving

Process Oriented

Professional Ethics

Regulatory Compliance

Service Excellence

Time Management

Education

Bachelor’s degree in business, HR, finance, accounting, or related field

Tools

SAP

Workday

ADP

Job description

Job Description:

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Payroll

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Position Summary

The Payroll Senior Analyst is responsible for delivering timely, accurate, and compliant payroll by being a subject matter expert (SME) to assigned complex payroll processes for designated countries/regions, ensuring adherence to global standards, statutory requirements, internal controls, and service-level commitments. The Senior Analyst will drive continuous improvement, mentor analysts, support audit and system enhancements, and partner with cross-functional teams to improve accuracy, efficiency, and payroll experience. The Senior Analyst will work closely with the Payroll Senior Team Lead in planning and managing operational and project deliverables.

Key Responsibilities

• Payroll Operations & Administration
  • Process and validate complex payroll transactions, reports, and requests for assigned countries/regions, in alignment with global standards and country-specific requirements.
  • Prepare, reconcile, and review payroll reports; validate statutory payments and third-party disbursements as applicable.
  • Investigate, resolve and document complex payroll issues and employee inquiries. Support escalations and engage with agencies or vendors as needed.
  • Monitor payroll mailboxes and manage cases and inquiries through service management tools.
  • Build strong relationships with internal stakeholders and external vendors.
  • undefined
• Compliance, Controls & Documentation
  • Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation.
  • Lead/support audits by supplying requested records and evidence in a timely manner.
  • Ensure regular review and update of payroll documentation including SOPs, process guides, work instructions.
  • Uphold confidentiality and ensure adherence to data privacy regulations.
  • undefined
• Continuous Improvement, System Testing, Projects
  • Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.
  • Analyze impact of process and system changes. Lead/support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.
  • Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities
  • undefined
• Leadership & Team Support
  • Mentor and coach Payroll Analysts and junior team members.
  • Assist Senior Team Lead in task and resource planning, project execution, and daily operations.
  • Support resource onboarding and knowledge transfer activities.
  • undefined
• Qualifications
  • Required Qualifications
  • Bachelor’s degree in business, HR, finance, accounting, or related field
  • Minimum 3-5 years of relevant experience in HR or finance/payroll operations, preferably in a shared services or multinational environment.
  • 1-2 years of leadership, mentoring, or coaching experience.
  • Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements
  • Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous).
  • Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Microsoft Office tools.
  • Advanced Microsoft Excel skills
  • Experience with case management or ticketing tools.
  • Excellent English verbal and written communication skills.
  • Strong attention to detail, problem-solving and analytical skills.
  • Ability to prioritize, meet deadlines, and work independently with minimal supervision.
  • High degree of confidentiality and adherence to data privacy and internal controls.
  • Customer-focused with strong stakeholder management skills.
  • Collaborative team player who builds effective working relationships.
  • Adaptable to multiple cultures and cross-functional interactions.
  • Preferred Qualifications
  • Experience supporting EMEA and/or ASPAC payroll processes.
  • Experience with timekeeping systems or case management tools.
  • Payroll certifications
  • Experience working with external payroll providers (e.g., ADP, EY, Deloitte).
  • Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices.
  • Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools.

Required Skills:

• Business Behavior
• Coaching
• Communication
• Data Capturing
• Data Reporting
• Detail-Oriented
• Financial Analysis
• Financial Risk Management (FRM)
• Internal Controls
• Payroll Processing
• Payroll Reporting
• Payroll Software
• Payroll Taxes
• Problem Solving
• Process Oriented
• Professional Ethics
• Regulatory Compliance
• Service Excellence
• Time Management