Payroll Senior Analyst

Johnson & Johnson; Pateros; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Johnson & Johnson is seeking a Payroll Senior Analyst to deliver accurate and compliant payroll for designated regions, ensuring alignment with global standards and statutory requirements.

The role leads process improvement, mentors analysts, and collaborates with HR, Finance, and IT to enhance payroll performance and experience.

Qualifications

• Bachelor’s degree in business, HR, finance, accounting, or related field.
• 3–5 years of experience in HR or finance/payroll operations; leadership experience is a plus.
• Knowledge of payroll processing concepts and statutory requirements; proficiency with payroll systems.

Responsibilities

• Process and validate complex payroll transactions across countries/regions.
• Prepare, reconcile, and review payroll reports; ensure accuracy and compliance.
• Investigate and resolve payroll issues; support audits and documentation.
• Lead continuous improvement projects and collaborate with HR, Finance, and IT.
• Mentor payroll analysts and assist in resource planning and onboarding.

Skills

Payroll processing

Excel proficiency

English communication

Stakeholder management

Attention to detail

Education

Bachelor's degree in business/HR/finance

Tools

SAP

Workday

ADP

Case management tools

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Finance

Job Sub Function

Payroll

Job Category

Professional

All Job Posting Locations

Taguig, National Capital Region (Manila), Philippines

Job Description

Position Summary

The Payroll Senior Analyst is responsible for delivering timely, accurate, and compliant payroll by being a subject matter expert (SME) to assigned complex payroll processes for designated countries/regions, ensuring adherence to global standards, statutory requirements, internal controls, and service‑level commitments. The Senior Analyst will drive continuous improvement, mentor analysts, support audit and system enhancements, and partner with cross‑functional teams to improve accuracy, efficiency, and payroll experience. The Senior Analyst will work closely with the Payroll Senior Team Lead in planning and managing operational and project deliverables.

Key Responsibilities

• Payroll Operations & Administration
  • Process and validate complex payroll transactions, reports, and requests for assigned countries/regions, in alignment with global standards and country‑specific requirements.
  • Prepare, reconcile, and review payroll reports; validate statutory payments and third‑party disbursements as applicable.
  • Investigate, resolve and document complex payroll issues and employee inquiries. Support escalations and engage with agencies or vendors as needed.
  • Monitor payroll mailboxes and manage cases and inquiries through service management tools.
  • Build strong relationships with internal stakeholders and external vendors.
• Compliance, Controls & Documentation
  • Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation.
  • Lead/support audits by supplying requested records and evidence in a timely manner.
  • Ensure regular review and update of payroll documentation including SOPs, process guides, work instructions.
  • Uphold confidentiality and ensure adherence to data privacy regulations.
• Continuous Improvement, System Testing, Projects
  • Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.
  • Analyze impact of process and system changes. Lead/support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.
  • Collaborate with internal partners (HR, Finance, IT) and third‑party payroll providers on operational and project‑related activities
• Leadership & Team Support
  • Mentor and coach Payroll Analysts and junior team members.
  • Assist Senior Team Lead in task and resource planning, project execution, and daily operations.
  • Support resource onboarding and knowledge transfer activities.

Qualifications

Required QualificationsBachelor’s degree in business, HR, finance, accounting, or related field

Minimum 3-5 years of relevant experience in HR or finance/payroll operations, preferably in a shared services or multinational environment.1–2 years of leadership, mentoring, or coaching experience.Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements

Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous).Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Microsoft Office tools. Advanced Microsoft Excel skills

Experience with case management or ticketing tools. Excellent English verbal and written communication skills. Strong attention to detail, problem-solving and analytical skills.

Ability to prioritize, meet deadlines, and work independently with minimal supervision. High degree of confidentiality and adherence to data privacy and internal controls. Customer-focused with strong stakeholder management skills.

Collaborative team player who builds effective working relationships. Adaptable to multiple cultures and cross‑functional interactions. Preferred QualificationsExperience supporting EMEA and/or ASPAC payroll processes.

Experience with timekeeping systems or case management tools. Payroll certifications

Experience working with external payroll providers (e.g., ADP, EY, Deloitte).Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices.Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools.

Required Skills:

Preferred Skills:

Business Behavior, Coaching, Communication, Data Capturing, Data Reporting, Detail-Oriented, Financial Analysis, Financial Risk Management (FRM), Internal Controls, Payroll Processing, Payroll Reporting, Payroll Software, Payroll Taxes, Problem Solving, Process Oriented, Professional Ethics, Regulatory Compliance, Service Excellence, Time Management