Payroll Implementation - Mgr/Sr Mgr

Darwinbox; Metro Manila; Sur place; PHP 1 000 000 - 2 600 000; Plein temps

Résumé du poste

Darwinbox in the Philippines seeks a Payroll Implementation Manager to lead end-to-end payroll projects, translating client requirements into Darwinbox configurations and ensuring compliance with Philippine statutory rules.

You will coordinate with clients and internal teams, optimize high-volume payroll operations, and drive integrations with third-party solutions while maintaining a strategic advisory role.

Qualifications

• In-depth knowledge of Philippines payroll with 8–15 years in payroll implementation/support.
• Proven ability to work with C-level executives and business leaders.
• Excellent communication and interpersonal skills with strong analytical abilities.
• Experience in client handling and payroll system implementation (Transition).

Responsabilités

• Lead payroll implementation projects and ensure timely delivery for clients.
• Serve as the primary client contact, managing expectations and providing updates.
• Translate payroll requirements into detailed system specifications for implementations.
• Demonstrate expertise in Philippines payroll systems and global payroll considerations.
• Maintain compliance with Philippines statutory policies across payroll operations.
• Coordinate with third-party solutions for seamless integrations.
• Identify process improvements and drive operational excellence.

Connaissances

Philippines payroll

Payroll implementation

Client communication

Problem solving

Description du poste

As a Payroll Implementation Manager, you will lead end-to-end project delivery by translating complex client requirements into seamless Darwinbox system configurations. You'll serve as the primary expert on Philippines statutory compliance and global payroll, ensuring high-volume operations are optimized and integrated perfectly with third-party solutions. Ultimately, you act as a strategic partner to clients, driving operational excellence through innovative process improvements and proactive problem resolution.

About Darwinbox:

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.

Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.

Responsibilities:

• Lead the accurate and timely processing of payroll implementation projects, ensuring seamless delivery for clients and efficient coordination within the payroll team.
• Serve as the primary point of contact for clients, expertly managing expectations and providing comprehensive updates on project progress.
• Oversee the collection and analysis of payroll requirements, translating these into detailed system specifications for successful implementations.
• Demonstrate advanced expertise in the implementation and support of Philippines payroll systems, with an added advantage of global payroll experience.
• Exhibit extensive domain knowledge of global payroll, HR, and benefits systems. Maintain an in-depth understanding of statutory policies applicable in the Philippines, ensuring compliance in all payroll operations.
• Efficiently manage complex and high-volume payroll operations, optimizing workflows and enhancing overall efficiency.
• Execute and adjust strategic plans with a high degree of independence, ensuring alignment with organizational goals.
• Proactively initiate and implement innovative process improvements, driving operational excellence.
• Communicate clearly and effectively through verbal, written, and non-verbal methods across all levels of the organization.
• Provide leadership in configuring and testing integrations between Darwinbox and other third-party solutions, ensuring seamless system interoperability.
• Recommend best people practices aligned with client business needs.
• Assist the product implementation team during the implementation process in coordination with the client teams to ensure successful 'go-live'(at the customer site if required)Support clients to resolve queries on Payroll, as and when required.
• Testing and developing new enhancements for the payroll module and coordinating with the development team.
• Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirements:

• In-depth knowledge of Philippines Payroll with an experience of at least 8-15 years in payroll implementation/support
• Good understanding of statutory compliances of the country Proven ability to work and effectively communicate with C-level executives and line of business representatives.
• Proven ability to understand client pain points and propose solutions.
• Excellent communication and interpersonal skills. Strong analytical skills for problem-solving and proposing resolutions.
• Client handling and payroll system implementation (Transition)