Payroll Associate (Australian Payroll)

Open Access BPO; Makati; Hybrid; PHP 360,000 - 720,000; Full time

Job summary

Open Access BPO is hiring a Payroll Associate to support Australian payroll operations from our Makati office. The role covers end-to-end wage processing for multiple Australian entities, data integrity, and compliance with local payroll laws.

Training is onsite with a transition to work-from-home after training, in a high-volume, fast-paced environment. You will handle inquiries, maintain confidential records, and collaborate with HR partners to ensure timely, accurate payroll delivery.

Qualifications

• 2+ years of end-to-end Australian payroll experience.
• Strong written and verbal English communication.
• High accuracy and attention to detail.
• Ability to meet strict deadlines in a high-volume environment.
• willingness to work Australian shift hours.

Responsibilities

• Process fortnightly Australian payroll end-to-end.
• Validate timesheets and leave entries before payroll runs.
• Ensure compliance with Australian payroll laws and regulations.
• Maintain accurate payroll records and reports.
• Provide timely payroll inquiries support to employees and HR.

Skills

Australian payroll

English communication

Attention to detail

Deadline driven

Australian shift hours

Tools

Chris21/iChris

SAP

Oracle

Preceda

Pay Global

Job description

• Work Setup:Onsite Training | WFH After Training
• Office Location:19/F Robinsons Summit Center, Ayala Avenue, Makati City, Philippines

ABOUT THE ROLE

We are seeking a detail-oriented and reliable Payroll Associate to join our team supporting Australian payroll operations. This role is ideal for someone with hands-on Australian payroll experience who thrives in a fast-paced, high-volume environment.

You will play a key role in ensuring accurate and timely payroll processing across multiple Australian entities, supporting compliance requirements, and delivering quality service to employees and stakeholders.

WHAT YOU'LL DO

Payroll Processing

• Prepare, review, and accurately enter payroll data including new hires, terminations, pay adjustments, allowances, and deductions
• Support end-to-end processing of fortnightly Australian payroll
• Validate timesheets and leave entries prior to payroll runs
• Perform payroll calculations including overtime, penalties, and leave accruals

Compliance & Quality Checks

• Help ensure payroll activities comply with Australian legislation and payroll regulations
• Assist with payroll reconciliations and variance checks
• Identify errors and support audit and reporting reviews

Employee & Stakeholder Support

• Respond to payroll inquiries via shared mailboxes
• Provide timely and professional support to employees and HR partners
• Escalate complex issues to senior payroll team members when required

Data & Records Management

• Maintain accurate payroll records and employee files
• Ensure strict confidentiality and data privacy standards
• Prepare standard payroll reports as needed

WHAT WE'RE LOOKING FOR

Required

• At least 2 years experience in end to end Australian payroll
• Strong written and verbal English communication skills
• Strong attention to detail and high level of accuracy
• Ability to meet strict deadlines in a high-volume environment
• Willing to work Australian shift hours

Preferred

• Knowledge of Australian payroll legislation (ATO, superannuation, Modern Awards)
• Experience with payroll systems such as Chris21/iChris, SAP, Oracle, Preceda, Pay Global, or similar
• BPO or Shared Services experience supporting Australian or APAC clients