Payroll Analyst

Grant Thornton (US); Makati; Vor Ort; PHP 2.809.000 - 4.916.000; Vollzeit

Zusammenfassung

Grant Thornton Advisors (GTA) is seeking a Payroll Operations Analyst to provide day-to-day operational support for EMEA payroll, with an initial focus on Ireland. You will aggregate inputs, validate data, and resolve Tier 1/2 inquiries while escalating complex issues to the CoE and in-country teams.

The role emphasizes reliable adherence to controls, cutoff calendars, and data accuracy within an increasingly automated payroll environment, with opportunities to contribute to process

Qualifikationen

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
• 2 to 4 years of experience in payroll, shared-services, or multi-country payroll operations.
• Demonstrated ability to handle payroll exceptions and inquiries independently, with sound escalation judgment.
• Exposure to multi-country payroll or a shared-services environment (required, given the EMEA multi-jurisdiction scope).
• Experience with HR and payroll systems and aggregation tooling; working understanding of upstream (source-to-gross) payroll processes across HR, Finance, and IT inputs.
• Willingness to work in a global support environment (EMEA-focused).

Aufgaben

• Payroll data aggregation and input support across EMEA jurisdictions.
• Inquiry handling and escalation (Tier 1 and Tier 2) within defined playbooks.
• Controls, reconciliation, and data integrity for payroll data.
• Documentation, reporting, and continuous improvement with CoE and in-country teams.

Jobbeschreibung

The Payroll Operations Analyst provides day-to-day operational support across EMEA payroll operations for Grant Thornton Advisors (GTA) member firms, with an initial primary focus on Ireland. The role aggregates and validates payroll inputs, resolves first-line (Tier 1) queries, and works more complex (Tier 2) inquiries on an asynchronous basis, escalating items that fall outside defined playbooks.

This is an operational delivery role within a stabilizing, increasingly automated payroll environment. Process design, automation, and transformation are owned by the Center of Excellence (CoE) team. The analyst is expected to operate reliably against controls and cutoffs, and to surface issues they observe, but is not responsible for driving change initiatives.

Key Responsibilities

1. Payroll Data Aggregation and Input Support

• Aggregate, prepare, and maintain payroll input data (joiners, leavers, amendments) across multiple EMEA jurisdictions, ensuring completeness and accuracy
• Perform data validation checks and reconcile payroll inputs against cutoff deadlines prior to submission
• Coordinate with member firm payroll teams and external providers to ensure timely, accurate processing for local and cross-border entities
• Track and monitor payroll changes across differing member firm requirements

2. Inquiry Handling and Escalation (Tier 1 and Tier 2)

• Resolve routine (Tier 1) payroll and process inquiries within defined playbooks and service levels
• Work more complex (Tier 2) inquiries on an asynchronous basis, applying judgment to research and resolve, or to escape with clear context
• Escalate items beyond scope, or that indicate a process or automation issue, to the in-country or CoE team promptly
• Arrange clarifying calls with stakeholders during the EMEA coverage window where written exchange is insufficient

3. Controls, Reconciliation, and Data Integrity

• Support payroll reconciliations, including benefits, deductions, and statutory payments within the relevant EMEA jurisdictions
• Adhere to payroll cutoff calendars and control checkpoints; maintain accurate, auditable records
• Uphold segregation between input preparation and approval, and maintain confidentiality and integrity of employee and payroll data

4. Documentation, Reporting, and Continuous Improvement

• Contribute to and maintain process documentation and run books (process and transformation design owned by the CoE team)
• Generate regular payroll and status reports
• Surface recurring issues, data quality gaps, and improvement opportunities to the CoE & in-country teams

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field
• 2 to 4 years of experience in payroll, shared-services, or multi-country payroll operations
• Demonstrated ability to handle payroll exceptions and inquiries independently, with sound escalation judgment
• Exposure to multi-country payroll or a shared-services environment (required, given the EMEA multi-jurisdiction scope)
• Experience with HR and payroll systems and aggregation tooling; working understanding of upstream (source-to-gross) payroll processes across HR, Finance, and IT inputs
• Willingness to work in a global support environment (EMEA-focused)